Scheduling & Care Operations Professional

10 hours ago


Cebu City, Central Visayas, Philippines beBeeCareCoordination Full time ₱1,500,000 - ₱2,500,000
Scheduling & Care Coordination Specialist

Job Title: Scheduling & Care Coordination Specialist
Location: Fully Remote
Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented professional to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative tasks.

  • Main Responsibilities:
    • Scheduling Management
      • Develop and maintain accurate schedules for clinicians and clients
      • Ensure appropriate client-to-clinician ratios
      • Serve as the primary point of contact for scheduling inquiries from clients and staff
    • Care Coordination
      • Coordinate care across multiple disciplines
      • Arrange substitute clinicians when needed to ensure uninterrupted services
    • Record & Document Management
      • Maintain and audit client records for accuracy and compliance
      • Ensure timely documentation and updates in relevant systems
    • Communication
      • Answer incoming calls and respond to inquiries with professionalism and urgency
      • Maintain consistent and clear communication via phone and email with families and staff
    • Reception Oversight
      • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
    • Front-End Billing & Authorization Management
      • Verify insurance benefits and monitor ongoing eligibility
      • Track changes in coverage and authorization status
      • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking

Required Skills & Qualifications:

  • Proven experience in scheduling, administrative support, or healthcare coordination
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel)
  • Prior experience in a healthcare or therapy-based setting is a plus

Becoming part of our team offers you the opportunity to develop your skills in a dynamic environment.

In this role, you will have the chance to work with a talented group of professionals who share your passion for delivering high-quality services.

You will be given the autonomy to make decisions and take ownership of your work, with regular feedback and coaching to help you grow.

We are committed to supporting your development and providing opportunities for advancement within the company.



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