Online Scheduler

3 days ago

Cebu City, Central Visayas, Philippines QQEnglish Full time $104,000 - $130,878 per year

About the role

We are seeking an experienced Online Scheduler to join our team at QQEnglish in our Cebu City, Cebu office. In this full-time role, you will be responsible for managing the scheduling and coordination of our online English classes, ensuring a seamless experience for both our teachers and students.

What you'll be doing

  • Manage the online class schedule, coordinating with teachers and students to ensure classes are scheduled efficiently
  • Communicate with students to confirm class times and provide support with any scheduling changes or issues
  • Liaise with the teaching team to ensure class assignments and schedules are accurate and up-to-date
  • Maintain detailed records of class schedules, attendance, and any necessary information
  • Provide excellent customer service to both teachers and students, addressing any scheduling-related inquiries or concerns
  • Collaborate with the wider team to identify and implement process improvements for scheduling and coordination

What we're looking for

  • Minimum 2 years of experience in an administrative or scheduling role, preferably in an online or education environment
  • Strong organizational and time management skills, with the ability to multitask and prioritize effectively
  • Excellent communication and interpersonal skills, with a customer-centric approach
  • Proficient in using scheduling and calendar management software
  • Ability to work independently and as part of a team
  • Fluent in English, both written and spoken

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits package
  • Opportunities for professional development and career advancement
  • Collaborative and supportive work environment
  • Flexible work arrangements, including the possibility of remote work

About us

QQEnglish is a leading provider of online English language education, serving students from around the world. Our mission is to make high-quality English instruction accessible to everyone, regardless of their location or background. We are committed to creating a inclusive and dynamic work environment that fosters innovation and collaboration.

If you're excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.

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