Offshore Compliance Support Specialist

2 days ago

Angeles City, Central Luzon, Philippines beBeeCompliance Full time ₱3,372,457 - ₱4,781,458
Job Title: Compliance Coordinator

This role involves the management of compliance-related inquiries submitted by our workforce. The coordinator will be responsible for assessing and triaging these cases, ensuring that they are handled in accordance with company policies and procedures.

Key Responsibilities:
  • Compliance Case Management: Monitor and manage compliance-related tickets submitted through Salesforce, engaging with employees to assess their inquiries and document, track, and follow up on all compliance cases from intake to resolution.
  • Compliance Triage & Escalation: Evaluate the nature of each issue and determine the appropriate course of action, routing and escalating cases to relevant departments (HR, Legal, Payroll, etc.) with documentation and context.
  • Cross-functional Collaboration: Work with internal stakeholders to validate information and seek subject-matter input, proactively reaching out to other functions (e.g., Legal, Benefits, Health & Safety) when clarification or guidance is needed.
Required Skills and Qualifications:
  • Must-Have Skills & Experience: 3+ years in HR operations, compliance support, or case management; familiarity with U.S. or Canadian compliance topics; strong interpersonal and communication skills; proven critical thinker with a proactive, solution-focused approach.
  • Preferred: Experience supporting North American teams from an offshore/remote environment; comfortable collaborating across time zones; remote work setup with reliable internet and secure conditions.

This role requires someone who can balance independence with collaboration and is comfortable navigating complex or sensitive compliance issues. If you have a passion for ensuring compliance and want to make a meaningful contribution to our organization, we encourage you to apply.

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