
Compliance Operations Specialist
1 day ago
**Job Description:**
The Compliance Operations Specialist is a vital role within our organization, responsible for managing compliance-related inquiries from our workforce.
**Key Responsibilities:**
- Ticket Management: Monitor and manage compliance tickets submitted through our system, engaging with employees to assess inquiries and drive them toward resolution.
- Compliance Triage & Escalation: Evaluate the nature of each issue and determine the appropriate course of action, routing cases to relevant departments with documentation and context.
- Cross-functional Collaboration: Work with internal stakeholders to validate information and seek subject-matter input, supporting continuous process improvement by sharing insights from case trends.
**Required Skills & Qualifications:**
- Must-Have: 3+ years in HR operations, compliance support, or case management; familiarity with U.S. or Canadian compliance topics; strong interpersonal and communication skills; proven critical thinker with a proactive approach.
- Preferred: Experience supporting teams from an offshore environment; comfortable collaborating across time zones; remote work setup with reliable internet and secure conditions.
**Benefits of Working with Us:**
We offer a dynamic work environment that values collaboration, innovation, and continuous learning. Our team is committed to delivering exceptional results while prioritizing employee well-being and growth.
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