Security Systems Support Specialist

1 month ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time
About Us

Talent Outsourcing Channel Solutions is a leading provider of innovative solutions for home security systems.

Job Description

We are seeking a highly skilled Security Systems Support Specialist to join our team. As a key member of our support team, you will be responsible for handling customer inquiries and providing exceptional service to ensure customer satisfaction.

Key Responsibilities
  • Handle phone calls and respond to emails from customers regarding their home security systems
  • Provide technical troubleshooting and coordinate with field technicians for on-site support when needed
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 1 year of experience in a BPO setting
  • Excellent communication skills
  • Ability to work onsite
Benefits

We offer a competitive salary plus incentives, paid training, HMO, government-mandated benefits, and paid leaves.

The estimated salary for this role is between PHP 20,000 - PHP 35,000 per month, depending on your level of experience and qualifications.



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