Medical Support Specialist

1 month ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Title: Medical Support Specialist

Salary: ₱24,000 - ₱30,000 per month

About the Role:

We are seeking a highly skilled Medical Support Specialist to join our team at BEST CAREERS AND OPPORTUNITIES. As a key member of our staff, you will play a vital role in ensuring seamless patient care and efficient revenue cycle management.

Responsibilities:
  • Handle inbound and outbound calls related to patient payments and inquiries
  • Access client PMS systems to manage patient information and update records as necessary
  • Resolve patient issues and concerns related to billing and payment
  • Provide predesigned discount offers and process patient credit card payments securely
  • Transfer calls to clients for level II escalation reasons
  • Update PMS systems with insurance or address changes
  • Manage data collection from patients and upload into client PMS
Required Skills and Qualifications:
  • Senior High School Graduate or College Graduate/Associate Graduate
  • At least 6 months BPO experience and knowledge in Revenue Cycle Management
  • Good to excellent English and Spanish communication skills
  • Good team player with willingness to learn and be trained
Benefits:

We offer a competitive salary range of ₱24,000 - ₱30,000 per month, depending on experience. You will also have the opportunity to work in a dynamic and supportive team environment at Tech Tower, Ayala Cebu Business Park.



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