IT Infrastructure Support Specialist

1 month ago


Cebu City, Central Visayas, Philippines J-K Network Services Full time
About J-K Network Services

At J-K Network Services, we are committed to delivering innovative solutions and exceptional services to our clients. As a global professional services company with expertise in digital, cloud, and security, we strive to make a positive impact on the world.

Job Summary:

We are seeking an Associate IT Specialist to join our team of skilled professionals. This role is responsible for administering and maintaining our IT infrastructure and systems, supporting incident identification and resolution activities, monitoring and managing servers, networks, and Cloud systems, documenting technical issues and resolution steps, and assisting in automation and continuous improvement projects.

Key Responsibilities:
  • Administer and maintain IT infrastructure and systems to ensure optimal performance and efficiency.
  • Support incident identification and resolution activities to minimize downtime and maximize productivity.
  • Monitor and manage servers, networks, and Cloud systems to ensure seamless operation and scalability.
  • Document technical issues and resolution steps to facilitate knowledge sharing and process improvement.
  • Assist in automation and continuous improvement projects to enhance our service offerings and reduce costs.
Requirements:
  • Bachelor's degree in IT, Electronics & Communications Engineering, or related field.
  • Interest in IT infrastructure, networks, and Cloud support, with a willingness to learn and adapt to new technologies.
  • Foundational knowledge in server management and databases.
  • Strong troubleshooting skills and ability to work effectively in a team environment.
Benefits:
  • Comprehensive health insurance to ensure your well-being.
  • Government-mandated benefits to provide financial security.
  • Paid leaves (vacation, sick, emergency) to promote work-life balance.
  • Career development and free training/seminar opportunities to enhance your skills and knowledge.
  • Allowance to support your daily needs.
Additional Information:

This role offers an estimated salary range of Php 25,000 - 30,000, commensurate with experience and qualifications. If you are passionate about IT and eager to join a dynamic team, please submit your application. We look forward to hearing from you



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