Sales-Driven Customer Advocate Representative

1 day ago

Lipa City, Calabarzon, Philippines beBeeCustomer Full time $60,000 - $90,000

We are looking for a sales-driven Customer Advocate Representative who thrives in a fast-paced environment and has a passion for turning customer conversations into closed business.

Job Description

This is a dynamic opportunity for someone who is both a product expert and a strategic seller—someone who can deeply understand customer pain points, offer consultative solutions, and influence purchasing decisions during every touchpoint.

  • Drive revenue through live chat by identifying buying signals, delivering persuasive product insights, and converting interest into sales.
  • Go above and beyond to ensure client satisfaction and success at all times.
  • Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of our product.
  • Proactively upsell and cross-sell relevant product features that match the customer's business goals.
  • Meet or exceed chat-to-close rate targets, monthly revenue quotas, and other performance KPIs.
Required Skills and Qualifications

To be successful in this role, you should have:

  • At least 1-2 years of experience working in a customer-facing role (support, sales, or similar), with a passion for helping people and guiding conversations.
  • Excellent English communication skills, both written and verbal.
  • Proven history of achieving top performance.
  • Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.
  • Customer-centric, working to understand the questions that customers ask to help them resolve their business.
  • Clear and confident written communication skills, especially in live chat or email settings.
  • Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
Benefits

As a member of our team, you will have the opportunity to:

  • Be part of a remote-first inclusive organization focused on operational excellence.
  • Work in a culture of continuous improvement, where we're always finding smarter, faster ways to get things done.
  • Collaborate with a team across departments ready to help you succeed.
  • Have the resources, support, and autonomy to own your role and make a real impact.
Others

If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive—this is the place for you.

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