Customer Service Agent
1 day ago
Okada Manila is a premier integrated resort located in the heart of the Entertainment City in Metro Manila. We offer a dynamic and exciting work environment, with opportunities for growth and development.
Job DescriptionThe Helpdesk Coordinator will play a critical role in supporting our customers and colleagues, ensuring that all issues are resolved efficiently and effectively. The successful candidate will be responsible for:
- Responding to customer inquiries: Via phone, email, or chat, resolving issues in a timely and professional manner.
- Managing and resolving incidents: Efficiently, minimizing downtime and ensuring business continuity.
- Maintaining effective communication: With customers, colleagues, and management, keeping them informed of progress and resolution status.
- Education: Bachelor's degree in any 4-year course or equivalent professional training.
- Experience: Fresh graduates welcome; 2-3 years working experience as service support in Hotel & Casino or from any customer service and support related industry.
- Skills: Good oral and written communication skills, proficient in Microsoft Office Applications, good phone etiquette, customer service oriented, excellent interpersonal skills, and ability to work under pressure.
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Part-Time Insurance Agent
1 day ago
Manila, National Capital Region, Philippines JOHN LEMUEL M CARINO - INSURANCE AGENT Part timeJob DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Home-Based Part-Time Insurance Agent. As an insurance agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.
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Customer Service Agent for Global Clients
4 days ago
Manila, National Capital Region, Philippines 247 Philippines Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Agent to join our team in the Philippines. As a Customer Service Agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.The ideal candidate will have a strong background in customer service, with excellent...
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Customer Service Operations Manager
1 day ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeAbout the RoleThis position is responsible for managing a team of customer service representatives and overseeing call center operations.You will work closely with senior stakeholders to determine values and mission and plan for short and long-term goals.Recruit, select, hire, and train new call center personnel.Prepare call center performance reports by...
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Customer Service Agent
6 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeNityo Infotech Services Philippines Inc. is a leading provider of IT services and solutions. We are currently seeking a Customer Service Agent to join our team of experienced professionals.**Job Summary:**Provide exceptional customer service and technical support to our clients via phone, email, or other communication channels;Respond to customer inquiries...
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Remote Customer Service Agent
2 days ago
Manila, National Capital Region, Philippines Reliable Proficiency Search Employment Services Full timeA Remote Customer Service Agent is needed to provide exceptional customer support in English and Spanish across multiple communication channels.Job Description:This role involves handling customer inquiries, resolving issues, and documenting interactions accurately. The ideal candidate will possess excellent communication skills in both English and Spanish,...
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Remote Insurance Agent Opportunity
4 days ago
Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Part timeOur Company OverviewHannah Joy Bernardo Insurance Agent is a dynamic organization dedicated to providing exceptional insurance services.About the RoleWe are seeking passionate individuals to join our team as part-time insurance agents working from home. This opportunity will allow you to utilize your communication skills and build strong relationships with...
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Customer Service Agent
6 days ago
Manila, National Capital Region, Philippines ALLSECTECH MANILA, INC Full timeWe are looking for dedicated individuals to join our team as customer service agents in the healthcare sector.Responsibilities:To offer world-class customer service and support.Performing administrative tasks related to patient care.Fostering strong partnerships with clients and stakeholders.Required Qualifications:A high school diploma or equivalent is...
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Customs Clearance Agent
6 days ago
Manila, National Capital Region, Philippines AIR 21 HOLDINGS, INC. Full timeAbout U-Freight Phils., Inc.U-Freight Phils., Inc. is a leading logistics provider that offers a range of services to meet the needs of various industries. Our team of experts works together to ensure timely and efficient delivery of goods across the globe.The RoleWe are looking for a skilled Customs Documentation Agent to join our team. As a Customs...
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Customer Service Executive
6 days ago
Manila, National Capital Region, Philippines CITADEL Pacific Ltd. Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Executive. As a key member of our operations team, you will be responsible for managing cargo booking requests, ensuring smooth coordination between clients, agents, and airline operations.You will provide flight schedules with available capacity, coordinate and negotiate...
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Customer Service Director
5 hours ago
Manila, National Capital Region, Philippines Lancesoft Philippines Full timeWelcome to Lancesoft PhilippinesAbout Us:We are a leading company in the hospitality industry, dedicated to providing excellent customer service.Job Description:As a Sales Manager at Lancesoft Philippines, you will be responsible for managing daily activities of a team of call agents, engaging in customer escalations, and ensuring achievement of all system,...
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Manila, National Capital Region, Philippines Malayan Insurance Co., Inc. (MICO) Full timeAbout the RoleThe Customer Service and Risk Management Associate will be responsible for servicing the insurance placements and requirements of clients, agents, and brokers.You will collect outstanding premiums due from clients, agents, and brokers.Provide technical advice and assistance in resolving problems of clients, agents, and brokers.A strong...
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Expert Customer Care Agent
4 days ago
Manila, National Capital Region, Philippines iCXeed Philippines Inc. Full timeWe are looking for a highly skilled Expert Customer Care Agent to join our team at iCXeed Philippines Inc. As an Expert Customer Care Agent, you will play a critical role in providing support to our clients. Your primary responsibility will be to respond to client inquiries and resolve issues in a timely and efficient manner.To succeed in this role, you will...
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Customer Service Team Leader
4 days ago
Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full timeHGS Offshore Staffing Solutions seeks an experienced Customer Service Team Leader to lead our team of customer service and technical support agents. As a key member of our organization, you will play a crucial role in driving performance targets and delivering exceptional customer experiences.This challenging role requires a unique blend of leadership,...
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IT Service Desk Agent
7 days ago
Manila, National Capital Region, Philippines Jocsoncollege Full timeAbout the RoleThe IT Service Desk Agent will be responsible for providing high-quality technical support to customers and employees via telephone, email, and other media channels.This is an excellent opportunity for individuals who are passionate about technology and customer service. As a member of our team, you will have the chance to develop your skills...
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Customer Service Team Lead
4 days ago
Manila, National Capital Region, Philippines CarParts (Philippines) Inc. Full timeJob OverviewThe Team Lead will manage and lead a group of employees, providing support, motivating, coaching, and assessing the agents' performance. This role entails performing a range of duties that will help management in hiring and training, managing day-to-day operations, handling customer escalations, and providing customers' vital voice for process...
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Customer Service Quality Analyst
1 day ago
Manila, National Capital Region, Philippines Private Advertiser Full timeQuality Assurance Specialist Job SummaryWe're seeking an experienced Quality Assurance Specialist to join our team. The successful candidate will be responsible for developing and implementing quality assurance processes and metrics to monitor and measure agent performance. This includes conducting regular evaluations and feedback sessions with contact...
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Customer Service Operations Specialist
1 day ago
Manila, National Capital Region, Philippines VI Hub Services Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Operations Specialist to join our team at VI Hub Services Inc. in Metro Manila.The successful candidate will play a crucial role in managing and optimizing our customer service operations, ensuring seamless customer interactions and enhancing the overall customer experience.This is a full-time...
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Customer Service Representative
7 days ago
Manila, National Capital Region, Philippines IASA, Inc. Full timeAt IASA, Inc., we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through calls, chats, and emails.About the Role:You will assist passengers and travel agents with airline ticket concerns,...
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Insurance Sales Representative
1 day ago
Manila, National Capital Region, Philippines JOHN LEMUEL M CARINO - INSURANCE AGENT Part timeCompany OverviewJOHN LEMUEL M CARINO - INSURANCE AGENT is a reputable insurance agency dedicated to providing top-notch services to clients. We are committed to building long-lasting relationships with our customers and ensuring their financial security.
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IT Service Desk Agent
3 hours ago
Manila, National Capital Region, Philippines Jocson College Full timeJob SummaryWe are seeking an experienced IT Service Desk Agent to join our team at Jocson College.The ideal candidate will have a strong background in technical support and excellent communication skills.This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service.Duties:Provide technical support to students,...