IT Service Desk Agent

IT SERVICE DESK - JAPANESE BILINGUAL PROFESSIONALJob Description:We are looking for a Japanese Bilingual Service Desk Agent to provide technical support and assistance to end-users. The role involves troubleshooting IT issues, handling service requests, and ensuring a high level of customer satisfaction while communicating effectively in Japanese.Key...

Key ResponsibilitiesThe successful candidate will be responsible for providing guidance and direction to the Service Desk team, improving the daily experience of our end users through technology and workflow improvements. Key responsibilities include:Providing guidance and direction to the Service Desk team.Improving the daily experience of our end users...

Job SummaryePERFORMAX Contact Centers Corporation is seeking an experienced Service Desk Manager to lead our team.Main Responsibilities:Coaching and developing team leads to achieve high performance standards.Monitoring team leads' adherence to TIER and providing feedback for improvement.Collaborating with TLs and other departments to develop and implement...

Key ResponsibilitiesMonitor calls, chats, and tickets to measure performance and facilitate strategic objectives and requirements.Evaluate and assess agent performance, providing counsel and coaching to reduce negative customer experience.Develop and implement quality management systems that comply with industry regulations and standards.Analyze data to...

Critical Role in Service Desk SupportWe are seeking a skilled Service Desk Manager to lead our service desk team at Capgemini Philippines Corp. As a Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring prompt and effective resolution of network incidents, and providing exceptional customer...

About AvaloqAvaloq is an industry-leading provider of wealth management technology and services for financial institutions worldwide. Our global footprint spans 12 countries, with a team of around 2,500 colleagues dedicated to delivering cutting-edge solutions.We are passionate about innovation and collaboration, driving the success of our clients through...

Avaloq Manila, National Capital Region, PhilippinesService Desk ProfessionalGet AI-powered advice on this job and more exclusive features.Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

HCL Technologies Philippines Inc. is hiring for a Voice Support Agent to join our team in providing exceptional customer service to clients.**Job Overview:**We are seeking an entry-level candidate who is passionate about delivering top-notch support and has excellent communication skills. As a Voice Support Agent, you will be responsible for resolving...

KMC Solutions requires a skilled professional to fill the position of Japanese Bilingual Service Desk Agent.The selected candidate will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and handling service requests.Main Job Responsibilities:Deliver first-level technical support via email and chat in...

About the RoleAs the IT Service Desk Lead, you will oversee the day-to-day operations of the service desk team, ensuring that all customer inquiries are addressed promptly and professionally.You will work closely with the team to identify areas for improvement and implement changes to enhance service delivery.A key aspect of this role is fostering strong...

OverviewThe Service Desk Team Lead is a critical role in maintaining the HedgeServ global engineering and operations functions. This role includes the support, maintenance, and coordination of resources in support of both the tech stack and the operations technologies that facilitate their management. The position will reflect a combination of technology...

Role SummaryWe're seeking a highly motivated Service Desk Analyst to join our team. As a key member of our Service Desk team, you'll be responsible for defining and ensuring stakeholder issues are addressed.Key ResponsibilitiesYou'll analyze customer/stakeholder problems and requirements, providing first-line investigation and diagnosis.You'll work...

Direct Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...

Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...

We are seeking a skilled Service Desk Technician to join our team at Nityo Infotech Services Philippines Inc. As an IT Service Desk/Technical Support Representative, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved promptly and efficiently.Responsibilities:Respond to client inquiries and...

Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Home-Based Part-Time Insurance Agent. As an insurance agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.

Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

SERVICE DESK ENGINEERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.WHAT IS A SERVICE DESK ENGINEER?Our awesome client, a company based in Australia,...

About the RoleAs a Procurement Manager at CEVA IT Shared Service, you will be responsible for managing trade procurement processes, global tender desk, and auto rating.This role requires strong analytical and communication skills to negotiate logistics contracts, prepare competitive proposals, and manage rate data accurately.