Remote Customer Service Agent

4 days ago


Manila, National Capital Region, Philippines Reliable Proficiency Search Employment Services Full time

A Remote Customer Service Agent is needed to provide exceptional customer support in English and Spanish across multiple communication channels.

Job Description:

This role involves handling customer inquiries, resolving issues, and documenting interactions accurately. The ideal candidate will possess excellent communication skills in both English and Spanish, experience in a similar role, and familiarity with relevant software tools.

Key Qualifications:
  • Bilingual in English and Spanish with strong written and verbal communication skills.
  • Proven experience in a customer-facing role, preferably in a virtual call center environment.
  • Familiarity with Zendesk and other customer support software.
  • Ability to work independently and collaboratively within a team.
  • Strong analytical and problem-solving skills.


  • Manila, National Capital Region, Philippines HANNAH JOY BERNARDO INSURANCE AGENT Part time

    Our Company OverviewHannah Joy Bernardo Insurance Agent is a dynamic organization dedicated to providing exceptional insurance services.About the RoleWe are seeking passionate individuals to join our team as part-time insurance agents working from home. This opportunity will allow you to utilize your communication skills and build strong relationships with...


  • Manila, National Capital Region, Philippines JOHN LEMUEL M CARINO - INSURANCE AGENT Part time

    Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Home-Based Part-Time Insurance Agent. As an insurance agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.


  • Manila, National Capital Region, Philippines J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Full time

    J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. is seeking a highly skilled Healthcare Customer Service Agent to join our team. As a Healthcare Customer Service Agent, you will be the first point of contact for Chinese medical professionals, providing assistance and guidance on the proper usage of medicines and devices.The ideal candidate will have...


  • Manila, National Capital Region, Philippines Remote VA Full time

    Insurance Agent-Real Estate (RVA)Position Overview:We are seeking a motivated and knowledgeable Insurance Agent with experience in real estate to join our team. The ideal candidate will have expertise in automation tools such as Zapier, Monday.com, and Microsoft Power Automate, and a deep understanding of the real estate industry. This role involves...


  • Manila, National Capital Region, Philippines 247 Philippines Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Agent to join our team in the Philippines. As a Customer Service Agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.The ideal candidate will have a strong background in customer service, with excellent...


  • Manila, National Capital Region, Philippines DME Service Solutions Full time

    About the RoleThis position is responsible for managing a team of customer service representatives and overseeing call center operations.You will work closely with senior stakeholders to determine values and mission and plan for short and long-term goals.Recruit, select, hire, and train new call center personnel.Prepare call center performance reports by...


  • Manila, National Capital Region, Philippines JOHN LEMUEL M CARINO - INSURANCE AGENT Part time

    Job DetailsThis is an excellent opportunity for a skilled and ambitious individual to join our team as a WFH Insurance Agent. As a WFH Insurance Agent, you will have the freedom to work from home and enjoy a more balanced lifestyle.Key Requirements:Be comfortable with travel and explorationExhibit a strong work ethic and a willingness to learnPossess a...


  • Manila, National Capital Region, Philippines V-Assist Full time

    V-Assist is a dynamic and innovative company offering virtual assistant services to a variety of clients.About the RoleWe are currently looking for individuals who possess excellent communication skills, can manage projects effectively, and are familiar with MS Office or any CRM software.The ideal candidate will be able to work independently in a remote...


  • Manila, National Capital Region, Philippines Breakline Talent LLC Full time

    About This OpportunityWe're seeking a highly skilled and motivated Filipino Virtual Assistant to join our team as a Virtual Support Specialist with Spanish Language Skills. As a Virtual Assistant, you'll play a critical role in supporting our business by providing exceptional customer service and administrative support.Your Key Responsibilities:Customer...


  • Manila, National Capital Region, Philippines JobsAvenuePH Full time

    Remote Staff, in partnership with JobsAvenuePH, is seeking a skilled and detail-oriented Admin Staff to join our team. This is a full-time, work-from-home position.Remote Business Hours Service Admin StaffStatus: Full-timeShift hours: 6:00AM - 3:00PM PhilippinesWhy choose Remote Staff?100% Work from Home. No office-based setups. Manage your time efficiently...


  • Manila, National Capital Region, Philippines JobsAvenuePH Full time

    Remote Staff, in partnership with JobsAvenuePH, is seeking a skilled and detail-oriented Admin Staff to join our team. This is a full-time, work-from-home position.Remote Business Hours Service Admin StaffStatus: Full-timeShift hours: 6:00AM - 3:00PM PhilippinesWhy choose Remote Staff?100% Work from Home. No office-based setups. Manage your time efficiently...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Role Summary:The Phone and Chat Agent - Spanish Speaker position is designed for individuals with strong communication skills in both English and Spanish. As a representative of EXL Service Philippines, Inc., you will provide exceptional customer service to Spanish-speaking clients. You will work as part of a team to deliver seamless support, resolving...


  • Manila, National Capital Region, Philippines Lancesoft Philippines Full time

    Welcome to Lancesoft PhilippinesAbout Us:We are a leading company in the hospitality industry, dedicated to providing excellent customer service.Job Description:As a Sales Manager at Lancesoft Philippines, you will be responsible for managing daily activities of a team of call agents, engaging in customer escalations, and ensuring achievement of all system,...


  • Manila, National Capital Region, Philippines Malayan Insurance Co., Inc. (MICO) Full time

    About the RoleThe Customer Service and Risk Management Associate will be responsible for servicing the insurance placements and requirements of clients, agents, and brokers.You will collect outstanding premiums due from clients, agents, and brokers.Provide technical advice and assistance in resolving problems of clients, agents, and brokers.A strong...


  • Manila, National Capital Region, Philippines iCXeed Philippines Inc. Full time

    We are looking for a highly skilled Expert Customer Care Agent to join our team at iCXeed Philippines Inc. As an Expert Customer Care Agent, you will play a critical role in providing support to our clients. Your primary responsibility will be to respond to client inquiries and resolve issues in a timely and efficient manner.To succeed in this role, you will...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    Service Delivery Excellence: At KMC Solutions, we strive to deliver exceptional customer experiences. As a remote IT Service Desk Analyst, you will play a crucial role in ensuring the smooth operation of our stores, support centre, and distribution centre teams. Your expertise in troubleshooting issues with laptops, workstations, and other hardware, and your...


  • Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time

    HGS Offshore Staffing Solutions seeks an experienced Customer Service Team Leader to lead our team of customer service and technical support agents. As a key member of our organization, you will play a crucial role in driving performance targets and delivering exceptional customer experiences.This challenging role requires a unique blend of leadership,...


  • Manila, National Capital Region, Philippines Adaptive Teams Full time

    About UsWe're Adaptive Teams, a dynamic and innovative organization that values flexibility, collaboration, and growth. As a Call Center Agent, you'll join a talented team dedicated to delivering exceptional customer experiences.Your Mission:Customer Support: Provide top-notch support to customers via phone, email, or chat, ensuring prompt resolutions to...


  • Manila, National Capital Region, Philippines Booth and Partners Full time

    About the JobWe are looking for a skilled Remote Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to our customers via email and live chat, ensuring timely resolution of customer inquiries and exceeding customer satisfaction targets.Your Key Responsibilities:Meet daily SLA/KPI metrics by...


  • Manila, National Capital Region, Philippines CarParts (Philippines) Inc. Full time

    Job OverviewThe Team Lead will manage and lead a group of employees, providing support, motivating, coaching, and assessing the agents' performance. This role entails performing a range of duties that will help management in hiring and training, managing day-to-day operations, handling customer escalations, and providing customers' vital voice for process...