Customer Service Operations Specialist

Job OverviewWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team. As a key member of our customer experience team, you will play a critical role in evaluating and analyzing customer interactions to improve satisfaction scores.In this position, you will:Evaluate and analyze customer interactions to identify areas for...

About the RoleThis position is responsible for managing a team of customer service representatives and overseeing call center operations.You will work closely with senior stakeholders to determine values and mission and plan for short and long-term goals.Recruit, select, hire, and train new call center personnel.Prepare call center performance reports by...

Job OverviewWe are seeking an Operations and Sales Performance Manager to join our team at EXTREME RETAIL SPECIALIST INC. The successful candidate will be responsible for demonstrating awareness of key sales drivers and managing all inventory control and loss prevention standards.ResponsibilitiesSupport the store heads and retail operations manager in...

About the RoleWe are looking for a highly skilled Customs Clearance Specialist to join our team at PATENTLOG PHILIPPINES SERVICE INC. In this full-time role, you will be responsible for ensuring compliance with customs regulations and procedures, and provide exceptional customer service.Responsibilities:Ensures accurate and timely customs clearance for...

Job DescriptionThe Sales Floor Operations Lead will support the store heads and retail operations manager in driving sales and service. This role involves monitoring selling floor standards, merchandising, event set up, visual changes, and supplies.Key ResponsibilitiesManage all inventory control and loss prevention standards.Administer office activities,...

Job DescriptionThe Senior Retail Operations Coordinator will support the store heads and retail operations manager in driving sales and service. This role involves monitoring selling floor standards, merchandising, event set up, visual changes, and supplies.Key ResponsibilitiesConsolidate sales reports and monitor stocks to maintain stockroom...

Customer Service SpecialistWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A Customer Service Specialist?Our awesome client, a leading company based...

Job Title: Treasury Operations SpecialistAbout Likas Yaman Service CorporationWe are a reputable financial services provider in the Philippines.Likas Yaman Service Corporation is seeking a skilled Treasury Operations Specialist to join our team. The successful candidate will be responsible for assisting in cash management and forecasting, supporting treasury...

Are you passionate about delivering exceptional customer experiences? Do you have a strong background in logistics and shipping? We are looking for a Senior Specialist to join our team at Maersk Global Service Centres Philippines Limited.As a Senior Specialist, you will be responsible for managing and monitoring the end-to-end shipment process, coordinating...

Key ResponsibilitiesThe Operations Manager will be responsible for:Managing a team of customer service representatives.Monitoring calls and other correspondence between representatives and customers.Ensuring compliance with company guidelines.This role requires strong leadership and problem-solving skills, as well as the ability to analyze data and make...

About the RoleAs a Senior Customer Support Specialist, you will provide exceptional support to our clients' customers across multiple e-commerce brands. This role is critical in ensuring a smooth post-purchase experience, resolving inquiries efficiently, and executing operational tasks within Shopify, our proprietary Warehouse Management System (WMS), and...

Role SummaryWe are seeking an experienced Operations Reporting Lead to drive business growth through data-driven insights.The ideal candidate will have a deep understanding of customer service operations and analytics, as well as strong leadership and collaboration skills.Key Responsibilities:Develop and maintain reports that track key performance indicators...

Job Overview:We are seeking an experienced Operations Supervisor to join our team at Bosch Service Solutions, Inc. As an Operations Supervisor, you will play a key role in managing the day-to-day activities of our projects, ensuring that our clients receive exceptional service.About the Job:The successful candidate will have strong leadership skills, with...

Position OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at Regal Rexnord. As a key member of our operations team, you will be responsible for resolving complex claims and returns requests in a timely and efficient manner.Key ResponsibilitiesPerform in-depth research of debits for customer claims and returnsProcess...

Job SummaryThe Store Experience Manager - Sales and Service will be responsible for consolidating sales reports, monitoring stocks, and maintaining stockroom standards. This role also involves administering office activities, participating in department meetings, conference calls, and store meetings, and handling customer issues as needed.About Our...

CUSTOMER SERVICE SPECIALISTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.Our awesome client, a leading company based in AU, is looking for...

About UsRegus Service Centre Philippines BV (ROHQ) has been a pioneer in the flexible workspace revolution for over three decades.We have transformed the traditional working day by making it possible for organizations and individuals to work in a more collaborative and productive environment.Our extensive portfolio of brands offers serviced offices,...

THE OPPORTUNITYOur partner, a leading American provider of independent medical exams, peer reviews, bill reviews, Medicare compliance, and related services, is hiring for Customer Service Specialist to be part of their Philippine team They are a nationwide provider of record retrieval services and technology for the legal and insurance industries, and for...

Job OverviewWe are seeking an exceptional HR Operations Specialist to join our team at EXL Service Philippines, Inc. This role plays a vital part in promoting the achievement of business goals through the development and alignment of HR strategies and goals.About the RoleThe ideal candidate will assist in the administrative function of the HRBP, partnering...

Job OverviewCartrack is seeking an accomplished Operations professional to drive our customer service and support functions forward. As the Head of Operations, you will be accountable for ensuring seamless delivery of services, leading a high-performing team, and fostering a culture of excellence within the organization. If you possess a proven track record...