
Dental Insurance Professional
2 days ago
Job Opportunity
We are seeking a skilled professional to manage and process dental claims efficiently. As a critical member of our staff, you will play a key role in delivering exceptional service to customers.
Your Responsibilities
- Manage and process claims promptly, ensuring timely resolution and communication with clients.
- Follow up on outstanding insurance claims, documenting all interactions and updates.
- Determine denial validity and address them accordingly.
- Generate reports and maintain monthly completion records.
- Handle claim resubmissions, reprocessing, grievances, and appeals.
- Clear rejected claims regularly and update office trackers.
- Complete follow-ups assigned on office spreadsheets and generate reports.
- Retrieve payment information from insurance portals and post payments according to office preference.
- Identify insurance process updates and communicate findings with colleagues.
- Maintain professionalism at all times, adhering to work ethics and schedules.
- Achieve desired goals and complete tasks in a timely manner.
Required Skills and Qualifications
- Strong verbal and written English skills with minimal accent.
- Background in dental insurance or collections industries.
- At least 3 years of hands-on collections experience.
- Highly motivated, detail-oriented, and able to work independently.
- Excellent organizational, time management, and follow-up skills.
About the Role
As a Dental Claims Specialist, you will be responsible for managing and processing dental claims efficiently. You will work closely with clients to resolve claims promptly and ensure timely communication. Your attention to detail and organizational skills will be essential in maintaining accurate records and meeting deadlines.
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