
Front Office Liaison
2 weeks ago
Job Summary:
We are seeking a highly skilled and friendly individual to join our front desk team. As a Front Desk Representative, you will be the first point of contact for patients and play a vital role in ensuring their positive experience with our practice.
Key Responsibilities:
- Greet and assist patients in a professional and courteous manner.
- Manage patient scheduling, recalls, appointment setting, and confirmations with precision and accuracy.
- Verify insurance coverage and maintain accurate patient records.
- Communicate effectively with patients in both English and Spanish.
- Utilize Open Dental software to schedule appointments and maintain patient records.
- Support daily front office operations to ensure seamless practice flow.
Requirements:
- One year of previous dental or medical office experience is required.
- Experience in Orthodontics is a plus.
- Familiarity with Open Dental software is an asset.
- Strong organizational and multitasking skills are essential.
- Excellent communication and customer service abilities are necessary.
Work Schedule:
- Monday-Saturday: 9:00 AM - 5:00 PM
- Sunday: Off
- One additional day off during the week.
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