Key Customer Liaison

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerLiaison Full time ₱250,000 - ₱400,000
Job Title: Key Customer Liaison

The ideal candidate for this position will possess exceptional communication skills, a keen attention to detail, and the ability to work effectively in a fast-paced environment.

We are seeking a highly organized and customer-focused professional to serve as the primary point of contact for clients. The successful candidate will be responsible for ensuring a smooth and efficient experience throughout the title and closing process.

The role involves acting as the first point of contact for clients, agents, lenders, and other stakeholders regarding title-related inquiries. This includes reviewing, interpreting, and explaining title commitments, reports, and related documents in a client-friendly manner.

Key Responsibilities:

  • Coordinate with title officers, escrow officers, and attorneys to resolve title issues and ensure timely closings.
  • Maintain accurate records of client interactions, title updates, and transaction progress in CRM or transaction management systems.
  • Provide regular updates to clients on the status of their files, proactively addressing questions or concerns.
  • Assist in preparing closing documents and ensuring compliance with relevant laws and regulations.

Requirements:

  • High school diploma required; associate or bachelor's degree in business, real estate, or related field preferred.
  • Minimum 1–2 years in customer service, preferably in real estate, mortgage, or title insurance.
  • Strong communication and interpersonal skills; detail-oriented with excellent organizational abilities.
  • Ability to interpret and explain title reports and related legal documents; proficiency in Microsoft Office Suite and CRM systems.
Why This Role Matters

This position offers an exciting opportunity for individuals who enjoy working in a dynamic environment and are passionate about delivering exceptional customer service.

As a Key Customer Liaison, you will play a vital role in ensuring the success of our clients and contributing to the growth and development of our organization.

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