Customer Experience Advocate
7 days ago
We are seeking a dedicated and enthusiastic Customer Experience Advocate to provide outstanding service and support to our customers. This role is ideal for individuals who excel in handling inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via various channels in a timely and professional manner.
- Provide accurate information about our products and services, enhancing customer trust and loyalty.
- Resolve customer complaints and issues efficiently, escalating when necessary to maintain high levels of customer satisfaction.
- Maintain detailed and accurate customer records to ensure seamless communication and issue resolution.
- Collaborate with other departments to guarantee customer needs are met, fostering a culture of teamwork and customer-centricity.
- Identify opportunities to improve customer satisfaction and loyalty, driving business growth through exceptional service.
- Proven experience in a customer-facing role, demonstrating a strong commitment to delivering excellent customer experiences.
- Excellent communication and interpersonal skills, enabling effective interactions with customers and colleagues alike.
- Strong problem-solving abilities and attention to detail, ensuring issues are resolved efficiently and effectively.
- Proficiency in using customer service software and tools to enhance productivity and efficiency.
We provide a competitive salary range of $12,000 - $15,000 per annum, depending on experience, along with a comprehensive benefits package, including training and development opportunities. Our inclusive work environment offers a supportive team, flexible working arrangements, and opportunities for career growth within the company.
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Customer Service Advocate
1 week ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeXtendOps Philippines is seeking a dedicated Customer Service Advocate to provide outstanding support to our customers.Job OverviewWe are looking for a skilled and enthusiastic individual to join our team as a Frontline Support Representative. The successful candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer...
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Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full timeThis role is a crucial part of our retail account team, commencing in October for the winter season in the US.Job Purpose:The Customer Service Advocate will handle customers' subscription concerns through email and tickets, ensuring seamless customer experience.Key Responsibilities:Billing Questions and IssuesCancellation of ordersFollowing up on orders or...
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Customer Service Advocate
3 weeks ago
Bacolod City, Western Visayas, Philippines Gratitude Philippines Full timeWe are seeking a highly skilled Customer Service Advocate to join our team at Gratitude Philippines.About UsGratitude Philippines is a dynamic and growing company committed to delivering exceptional customer experiences. Our team of experts is dedicated to providing top-notch service to our clients, and we're looking for like-minded individuals to join us on...
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Customer Service Advocate
1 month ago
Iloilo City, Western Visayas, Philippines Neksjob Full timeCustomer Service Representative Job DescriptionAt Neksjob, we are seeking a highly skilled Customer Service Representative to join our team in Iloilo. As a key member of our customer service team, you will be responsible for handling large volumes of customer calls and providing exceptional service to ensure customer satisfaction.Key Responsibilities:Handle...
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Customer Service Advocate
1 month ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeQualificationCompleted 2 years in college (with at least 72 units) + 6 months BPO or CSR-related work experienceGraduate of 4 year course with or without work experienceKey Skills: Strong communication skills, Customer service skills, Teamwork and collaboration, Adaptability and flexibility, Time management and organizationWhat We Offer: Competitive salary...
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Customer Service Advocate
3 weeks ago
Iloilo City, Western Visayas, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationWe are a leading organization that values customer satisfaction and excellence in service delivery.
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Customer Service Advocate
2 weeks ago
Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full timeWe are seeking a highly skilled Customer Service Advocate to join our team at Lexie Staffing And Business Consulting.About the RoleThis is a full-time position that involves providing exceptional customer service to clients, addressing their inquiries, resolving issues, and ensuring overall satisfaction. As a Customer Service Advocate, you will be the face...
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Customer Service Advocate for Filipinos
3 weeks ago
Iloilo City, Western Visayas, Philippines Neksjob Corporation Full timeWe are seeking a Customer Service Representative to join our team at Neksjob Corporation. The ideal candidate will be responsible for handling large volumes of customer calls and providing assistance to ensure customer satisfaction.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide clear and...
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Customer Service Advocate for Growth and Success
3 weeks ago
Iloilo City, Western Visayas, Philippines Neksjob Full timeRole SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Neksjob. This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.About the RoleThis Customer Service Specialist position is a fantastic opportunity to embark on a...
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Senior Customer Experience Advocate
4 weeks ago
Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full timeWe are seeking a skilled Senior Customer Experience Advocate to join our team at Lexie Staffing And Business Consulting.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and continuous process improvement.The ideal candidate will possess...
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Iloilo City, Western Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a highly skilled Customer Service Representative to join our team in Iloilo. As a key member of our customer support team, you will be responsible for providing exceptional service and assistance to our clients.Job SummaryWe are looking for a motivated and experienced customer service professional who can handle large volumes...
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Customer Experience Ambassador
4 weeks ago
Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Inc. Full timeJob DescriptionThe role of a Customer Service Representative is crucial in ensuring that customers receive exceptional service and support. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and providing solutions that meet their needs.We are seeking an experienced and skilled individual who can provide...
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Customer Experience Associate
6 days ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full timeAbout Fair Trade OutsourcingWe are a fast-growing BPO company and fair trade outsourcing center that provides impact sourcing work for companies worldwide. Our mission is to deliver superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare.Job DescriptionAs a Customer Service Representative at Fair Trade...
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Customer Experience Associate
2 days ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeWe are seeking a highly motivated and detail-oriented Service Delivery Specialist to join our team at Gratitude Philippines.About the Role:The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints in a timely and professional manner, and working collaboratively with internal stakeholders to achieve...
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Customer Experience Coordinator
6 days ago
Iloilo City, Western Visayas, Philippines Neksjob Corporation Full timeAs a key member of our team at Neksjob Corporation, the Customer Experience Coordinator plays a vital role in delivering exceptional service to our customers. We are seeking an experienced professional who can effectively respond to incoming calls, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding our...
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Customer Experience Specialist
1 month ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeJob SummaryWe are seeking a highly skilled and dedicated CUSTOMER SERVICE REPRESENTATIVE to join our team at Gratitude Philippines.About the RoleProvide exceptional customer service to clients through various communication channels.Address customer inquiries and concerns in a timely and professional manner.Utilize strong problem-solving skills to resolve...
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Retail Customer Experience Specialist
3 weeks ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full timeAbout the Role:As a Retail Customer Experience Specialist at Fair Trade Outsourcing, you will be responsible for delivering exceptional customer service to our retail clients. This role is perfect for individuals who are passionate about helping customers and have a strong background in customer service.Key Responsibilities:Respond to customer inquiries...
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Customer Experience Resolution Specialist
3 weeks ago
Iloilo City, Western Visayas, Philippines Neksjob Full timeAbout NeksjobWe are a dynamic organization dedicated to delivering exceptional products and services. Our team is passionate about providing unparalleled customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Resolution Specialist to join our team. This individual will be responsible for responding to incoming calls from...
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Customer Service Advocate
2 weeks ago
Bacolod City, Western Visayas, Philippines Gratitude Philippines Full timeJob OverviewWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Gratitude Philippines. In this role, you will be the face of our company, interacting with customers through various communication channels.Compensation PackageThe successful candidate can expect a competitive salary ranging from Php 16,300.00 (Starter)...
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Customer Service Experience Specialist
6 days ago
Iloilo City, Western Visayas, Philippines Neksjob Full timeAbout NeksjobNeksjob is a dynamic organization that values exceptional customer service.Job SummaryWe are seeking an experienced Customer Service Representative to join our team. The successful candidate will be responsible for delivering top-notch customer service, addressing inquiries and resolving issues in a timely and professional...