Caregiver Coordination Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeScheduler Full time $60,000 - $75,000
Homecare Scheduler Position

We are seeking a skilled Homecare Scheduler to manage and coordinate caregiver schedules, ensuring seamless client care. This role is vital in maintaining strong communication between clients, caregivers, and the agency.

Main Responsibilities:

  • Assign caregivers based on client needs, skills, and availability, planning for staffing gaps.
  • Adjust schedules for emergencies, last-minute absences, and urgent client needs.
  • Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
  • Act as the main contact for caregivers, handling availability, assignments, and policy updates.
  • Maintain accurate records in scheduling software, tracking availability and backup schedules.

Additional Responsibilities:

  • Address client inquiries and assist with onboarding new clients into the scheduling system.
  • Resolve scheduling conflicts and caregiver disputes efficiently.

Bookkeeping Tasks:

  • Keep financial records updated in QuickBooks, auditing and reconciling reports.
  • Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
  • Ensure timely invoicing and payment collection from clients.

Job Requirements:

  • At least 1-2 years of experience as a Homecare Scheduler, client relations in the homecare or healthcare industry (preferably in the US/AUS).
  • Experience using scheduling software and ability to manage 75 clients and 300 hours of schedules.
  • Background experience in Financial and Project Management is a plus.
  • Strong time management and communication skills.

Benefits:

  • Competitive salary.
  • Fully remote work arrangement.
  • Generous paid time off.
  • Direct mentorship and learning opportunities.
  • Global networking opportunities.

Our Recruitment Process:

  1. Application.
  2. Screening.
  3. Top-grading interview.
  4. Skills assessment.
  5. Client interview.
  6. Job offer.

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