
Remote Home Care Scheduler
2 weeks ago
ClearDesk seeks a highly organized Scheduler to coordinate home care schedules, ensuring seamless service delivery. As the key point of contact, you will manage caregiver schedules, communicate changes, and provide exceptional customer support.
">This dynamic role offers the opportunity to make a real difference in the lives of seniors who rely on consistent, compassionate care. You will work closely with clients' operations teams to build and maintain up-to-date schedules, respond to schedule conflicts, and stay ahead of potential issues.
">We are looking for a detail-oriented individual with excellent problem-solving skills, strong communication abilities, and experience working in scheduling or healthcare. If you thrive in fast-paced environments and enjoy building strong relationships with stakeholders, this may be the perfect fit for you.
">- Key Responsibilities:
- Manage caregiver schedules and ensure timely coverage
- Respond to schedule conflicts and updates in real-time
- Provide exceptional customer support through phone, email, or chat
- Collaborate with operations teams to resolve any issues or concerns
- Maintain accurate records and case notes in WellSky
- Conduct regular check-ins and evaluations with caregivers
- Generate weekly reports to track performance and identify areas for improvement
We believe work should be meaningful, even from home. At ClearDesk, you will join a remote-first team that values your contributions and supports your growth. Our focus is on providing exceptional service to our clients while empowering our team members to succeed.
">- What We Offer:
- A competitive salary and benefits package
- Prepaid HMO coverage for your peace of mind
- Ongoing training and development opportunities
- A supportive team environment that encourages collaboration and open communication
- The chance to make a real difference in the lives of seniors and their families
To be successful in this role, you will need:
">- 1-2 years of experience in scheduling, healthcare, or a related field
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with software systems and remote communication tools
- Bachelor's degree in a related field (e.g., business, healthcare administration)
Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
"]],-
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