Provider Support Operations Manager

2 days ago


Quezon City, National Capital Region, Philippines NTT DATA North America Full time
Job Responsibilities:

The Provider Support Operations Manager is responsible for managing the day-to-day operations of our provider support team. In this role, you will be responsible for ensuring that all calls are handled efficiently and effectively, while also providing support and guidance to your team members.

You will work closely with our claims team to resolve issues related to member eligibility, benefits, and claims. You will also provide education on remittance advice interpretation and reimbursement, as well as inform providers of the claims appeals process.

To succeed in this role, you will need excellent management skills, as well as strong analytical and problem-solving abilities. You will also need excellent communication and interpersonal skills, as you will be working closely with both internal and external stakeholders.

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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