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Technical Assistance Provider
1 week ago
The Technical Account Manager will play a key role in providing technical assistance and support to customers. This individual will work closely with other team members to ensure that customers receive high-quality support.
Duties:- Provide technical assistance and support to customers.
- Troubleshoot problems and maintain products and services.
- Manage incidents and provide timely solutions.
- Document and track customer issues and resolutions.
- Escalate complex issues to higher-level support teams when necessary.