Call Center Operations Analyst

Job RoleThe Real-Time Analyst is an essential member of our Customer Success - WFM team, responsible for ensuring that we have the correct assignment of agents compared to the forecasted volume of incoming tasks to meet service levels.Main Accountabilities:Monitor and analyze real-time data to identify trends and make adjustments to task allocations.Evaluate...

Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate...

Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate...

QUALIFICATIONS:• At least High school Graduate in Old Curriculum (With or Without call center experience)• Can communicate basic English• Willing to work in a shifting schedule• Must be fully vaccinated•willing to work in shifting schedule-Competitive Salary-Paid Training- With HMO - medical coverage- Career Growth- On-time Payout

Call Center agent (With Experience) - Mandaluyong - 20kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...

Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Call Center agent (With Experience) - Mandaluyong - 20kYour day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering...

WE'RE HIRING Onsite ProcessWilling Start on Feb 10,Earn: Up to 27k Salary OfferPosition: Customer Service Representative, Telco accountQualifications:Open for Newbies and Career ShiftersOnsite set-upHs , SHS , Fresh , College GraduateWith or Without BPO experienceFree tips via phone callStart AsapClick Apply now

Open for Career ShiftersJoin us on: February 12 ,26 For exciting opportunities for youCustomer Service Representative & TELCO accounts( Pure Voice ) High school, Senior Highschool,Under grad and College graduates are welcomeOpen for newbiesGood English Communication SkillsSAME DAY JOB OFFER FOR YOULet's Kickstart your Career journeyClick here to Apply

Job Title: Security Operations Center AnalystJobsAvenuePH is seeking a highly skilled Security Operations Center Analyst to join our team.Job DescriptionThe successful candidate will be responsible for analyzing and responding to security events/threats from different security logs and other security threat data sources.Key ResponsibilitiesThreat detection,...

Call Center Opening - Back-Office and Voice Support - Mandaluyong Site 17k monthlyYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly,...

Call Center Opening - Back-Office and Voice Support - Mandaluyong Site 17k monthlyYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly,...

Call Center Opening - Back-Office and Voice Support - Mandaluyong Site 17k monthlyYour day-to-day in a nutshell:Resolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly,...

Job DescriptionThe Real-Time Analyst is responsible for monitoring, tracking, communicating, and reporting on multiple channels/lines of business to ensure service levels are met.Primary Responsibilities:Real-time queue monitoring and task allocation adjustments based on trends.Agent performance evaluation and adherence to schedules, handling time-off...

Job Overview: We are looking for an experienced SaaS Product Manager to lead the development and enhancement of our cloud-based call center solutions. This role involves collaborating with cross-functional teams to define product strategies, manage the product lifecycle, and ensure our platform meets the evolving needs of call center operations.Key...

Key Responsibilities:The Operations Manager will be responsible for the following key responsibilities:Spearhead daily, weekly, and monthly incentive schemes to drive performance on the floor.Conduct regular meetings with Team Captains to cascade updates to all individuals in the program.Requirements:Bachelor's Degree in any course, preferably Business or...

Job Title: Training Director for Call Center OperationsAbout the CompanyManpower Core Group Inc. is a leading provider of workforce management solutions, dedicated to helping businesses succeed through effective training and development.Job DescriptionThe Training Director for Call Center Operations will be responsible for leading a team of trainers to...

Your day-to-day in a nutshell:Managing incoming customer calls and emails Addressing customer questions, concerns, and service requestsEnsuring efficient and accurate resolution of customer issues Leveraging client-specific tools and software to track and manage customer interactions Delivering exceptional service with professionalism, empathy, and...

Call Center Opening - Technical Account - Mandaluyong Site 18kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High School Graduate...

Call Center Opening - Technical Account - Mandaluyong Site 18kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High School Graduate...