
Medical Records Analyst
1 day ago
Job Title: Medical Document Retrieval Specialist
">Overview:
">We are seeking a meticulous and detail-oriented Medical Document Retrieval Specialist to join our team. As a key member of our healthcare records retrieval process, you will be responsible for ensuring all requests are complete, accurate, and prepared for downstream processing.
">- ">
- Determine all relevant healthcare providers associated with a client's treatment beyond the main facility listed by the law firm using tools such as Chartswap, prior request history, and direct provider calls.">
- Locate billing providers and related entities, inputting all identified providers into our admin application.">
- Review and correct incoming Release of Information (ROI) forms, create accurate base forms before assembling final submission packets, and conduct thorough quality assurance checks for each ROI packet.">
- Assign requests to appropriate records team members based on workload and utilization metrics.">
- Identify and escalate provider-specific requirements to the Client Success Manager and resolve missing or conflicting information by liaising directly with the law firm's case manager.">
Requirements:
">- ">
- Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations.">
- Extreme accuracy is essential; errors can cause months-long delays in retrieval.">
- Proficiency in Adobe Acrobat and PDF editing/combining tools.">
- Strong verbal and written communication skills with a proactive problem-solving mindset.">
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