Medical Records Retrieval Specialist

22 hours ago

Mabalacat, Central Luzon, Philippines beBeeDetail Full time $40,000 - $60,000
Legal Intake Coordinator Role

The Legal Intake Coordinator plays a pivotal role in the healthcare medical records retrieval process.

  • Main Responsibilities:
  • Provider Research and Identification: Identify relevant healthcare providers, research and locate billing providers and related entities, and input all identified providers into the admin application.
  • Request Creation and Quality Control: Review incoming ROIs (Release of Information forms), correct incomplete or inaccurate submissions, prepare accurate base forms, and conduct comprehensive quality assurance checks on each ROI packet.
  • Request Assignment: Assign requests to appropriate records team members based on workload balance and utilization metrics.
  • Handling Special Cases: Identify and escalate special provider requirements, resolve missing, unclear, or conflicting information by liaising with the law firm case manager.
Requirements:
  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail: Exceptional accuracy; even small mistakes can cause delays of several months.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills, with a proactive problem-solving mindset.

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