Customer Experience Lead Confirmation Specialist

3 days ago

Quezon City, National Capital Region, Philippines beBeeVerification Full time $45,000 - $60,000
Unlock Your Potential in a Remote Role">

You have the opportunity to excel as a Verification Support Agent in a multicultural and multilingual environment. This role is ideal for those who thrive in remote work settings and are passionate about delivering exceptional customer experiences.

">Key Responsibilities:">
  • Confirm submitted leads' interest through timely and effective communication
  • Forward qualified inquiries to the appropriate retailer or partner
  • Update and categorize leads accurately within our system
  • Maintain confidentiality when handling sensitive customer information
  • Apply best practices to ensure customer satisfaction
  • Stay up-to-date on client products and services
">Requirements:">
  • Proficiency in German and English, with advanced written and spoken skills required for both languages
  • Prior experience in Customer Service or Marketing is highly valued
  • Hands-on experience in lead communication and follow-up is essential
  • A keen eye for detail is necessary to maintain high-quality work
  • Strong administrative and organizational skills are required to manage tasks efficiently
  • A positive and responsible attitude is crucial for success in this role
  • Access to a reliable laptop or computer (minimum 8GB RAM) and stable internet connection (50 Mbps download and 40 Mbps upload)
">Desirable Skills:">
  • Previous experience working in a similar luxury brand environment is a plus
">Benefits:">
  • Fixed schedule: 5 days per week, 4 PM – 12 AM CET
  • Remote work opportunities allowing for flexibility and work-life balance
  • Inclusive international work environment promoting diversity and collaboration
  • USD compensation package
  • Bonus opportunities for successful referrals
  • Paid training and probation periods
  • Responsive management committed to employee growth and long-term cooperation
  • Self-development opportunities to enhance professional skills and knowledge

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