IT System Administrator

2 days ago


San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱4,200,000 - ₱7,080,000
Technical Support Specialist

We are seeking a skilled and dedicated individual to join our team as a Technical Support Specialist. This role involves providing expert technical assistance to clients, ensuring their IT systems run smoothly and efficiently.

About the Role
  • Provide top-notch technical support to clients via phone, email, or remote desktop.
  • Analyze and resolve complex technical issues in a timely manner.
  • Collaborate with colleagues to identify and implement process improvements.
  • Stay up-to-date with industry trends and technologies to enhance service delivery.
Requirements
  • 1-3 years of experience in IT support, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency in Mac, Linux, and Windows operating systems.
  • Knowledge of PC hardware components and troubleshooting.
  • Experience with Windows networking, LAN/WAN, DNS, TCP/IP, and firewalls.
  • Familiarity with remote connectivity issues.
  • Able to manage multiple priorities in a fast-paced environment.
Benefits
  • Competitive salary and opportunities for professional growth.
  • Collaborative work environment with global client exposure.


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