Call Center Operations Specialist

2 months ago


Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Summary:

As a Call Center Operations Specialist at Eteam Workforce Private Corporation, you will be responsible for providing exceptional customer service and support to clients. This role requires a strong communication skills, ability to troubleshoot and resolve issues, and a positive attitude.

Key Responsibilities:
- Provide customer service and support via phone and email
- Troubleshoot and resolve customer issues in a timely manner
- Collaborate with the team to meet customer satisfaction goals
- Maintain accurate records and reports

Qualifications:

- College level education
- At least 1 year experience in a customer service or technical support role
- Good communication and problem-solving skills
- Ability to work in a fast-paced environment

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