Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team at Neksjob.
About the RoleIn this critical position, you will be responsible for delivering exceptional customer service through various communication channels, including phone calls, emails, and live chats. As a key member of our call center team, you will provide timely and effective solutions to customer inquiries, address concerns, and resolve issues in a professional and courteous manner.
Key Responsibilities:- Respond to incoming calls from customers, providing accurate information and resolving their queries efficiently;
- Address customer complaints and concerns in a prompt and satisfactory manner;
- Collaborate with internal teams to resolve complex issues and ensure seamless customer experience;
To excel in this role, you should possess:
- A minimum of 2nd year college level education or Senior High School Graduate (new curriculum);
- At least 6 months of Call Center Experience;
- Average to Good Communication Skills;
- A willingness to work onsite.
Neksjob is committed to providing a supportive and dynamic work environment that fosters growth and development. As a valued member of our team, you can expect:
- Competitive Salary: $15-$18 per hour;
- Exciting Performance Bonuses & Account Specific Allowances;
- Career Advancement Opportunities;
- Promotion Within the Company;
- Comprehensive Healthcare Benefits.
Join our talented team at Neksjob and take the first step towards an exciting career in customer service
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