Customer Service Representative
1 week ago
At Neksjob, we are seeking a skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative - Call Center Professional, you will be responsible for providing exceptional customer service to our clients.
We offer a competitive salary of $12,000 per annum, making us one of the top employers in the industry.
About the Role
As a Customer Service Representative, you will be handling incoming calls from customers, responding to their queries and concerns, troubleshooting problems, and providing information about our products and services.
Responsibilities:
- Responding to incoming calls from customers and resolving their issues in a timely and professional manner.
- Providing accurate and up-to-date information about our products and services.
- Troubleshooting technical issues and escalating complex problems to senior staff members.
- Maintaining a high level of customer satisfaction through effective communication and problem-solving skills.
- Working collaboratively with other teams to ensure seamless delivery of customer service.
Requirements:
- A minimum of 6 months experience in a call center environment.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Flexibility to work on-site and adapt to changing business needs.
What We Offer
We offer a comprehensive benefits package, including:
- A competitive salary of $12,000 per annum.
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities within the company.
- Promote within the company.
- Comprehensive healthcare benefits.
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