Advanced O365 Technical Support Specialist

7 hours ago


Cebu City, Central Visayas, Philippines GECO Philippines Full time

We are seeking a skilled and motivated individual to join our team as an Advanced O365 Technical Support Specialist at GECO Philippines.

Job Summary

This role involves providing technical support for our Microsoft 365 suite of products, ensuring seamless functionality and optimal user experience. The ideal candidate will possess excellent problem-solving skills, be able to work independently, and have strong communication skills.

About Us

GECO Philippines is a dynamic company that prides itself on innovation and customer satisfaction. We strive to create a collaborative and inclusive environment where our employees can grow and thrive.

Key Responsibilities
  • Provide advanced technical support for Microsoft 365 administration, troubleshooting, and maintenance.
  • Develop and implement scripts using Office scripting, PowerShell, Ansible, and Python to automate tasks and improve efficiency.
  • Collaborate with internal teams to resolve complex issues and ensure business continuity.
  • Maintain up-to-date knowledge of the latest technologies and best practices in the field.
Requirements

To succeed in this role, you will need:

  • 1-3 years of experience in Microsoft 365 administration and troubleshooting.
  • Proficiency in scripting languages such as Office scripting, PowerShell, Ansible, and Python.
  • Excellent problem-solving skills and ability to work independently.
  • Strong communication and teamwork skills.
  • Able to analyze and synthesize situations, understand business constraints, and make informed decisions.
  • English speaking mandatory; French speaking desirable.
Technical Environment

You will be working in a dynamic environment with the following technical tools and systems:

  • Microsoft 365 Administration (full-suite of products).
  • Scripting (e.g., Office script, PowerShell, Ansible, Python).
  • OS Server: Windows Server 2003, 2008, 2012.
  • OS Client: Windows XP to Windows 10.
  • Microsoft Active Directory.
  • DNS.
  • Azure (or any Cloud) Administration (desirable).
  • Gsuite administration (desirable).


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