Technical Support Specialist

6 days ago


Angeles City, Central Luzon, Philippines Brain Bubble LLC Full time
Job Description

We are seeking an experienced Technical Support Specialist to join our team at Brain Bubble LLC. This role is instrumental in delivering premium IT managed services to our clients.

Responsibilities and Duties:
  • Timely Resolution of Client Issues: Provide prompt and effective resolution of client issues and service requests.
  • Primary Technical Resource: Act as a primary technical resource for the team, ensuring service needs are met.
  • Strong Relationships: Develop and maintain strong relationships with both clients and team members.
Requirements:
  • Advanced Technical Knowledge: Advanced technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems, and security.
  • Proficiency in Microsoft: Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, and Exchange/Office 365.
Benefits:
  • Competitive Salary: Competitive salary (USD Based) ranging from $80,000 to $120,000 per year.
  • Permanent WFH: Permanent work-from-home arrangement.
  • Professional Growth: Opportunities for professional growth and training.
  • Supportive Environment: Supportive work environment.
About Us

We are a leading provider of IT managed services, dedicated to delivering exceptional support to our clients. Our team is comprised of experienced professionals who share a passion for technology and customer satisfaction.



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