Dedicated ServiceNow Solution Designer

9 hours ago

Caloocan City, National Capital Region, Philippines beBeeTechnical Full time $90,000 - $105,000

At the forefront of innovative technology, we seek a dedicated professional to join our dynamic team as a ServiceNow Technical Architect. This is an exciting opportunity to showcase your expertise and contribute to the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs.

Key Responsibilities
  • Analyze and translate complex business requirements into technical specifications and robust ServiceNow solutions.
  • Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other ServiceNow solutions.
Requirements
  • Minimum of 3-5 years of experience working with the ServiceNow platform.
  • Proven experience in designing, developing, and implementing ServiceNow solutions.
  • Proficiency in JavaScript, HTML, CSS, and other web development technologies.
  • Strong understanding of ServiceNow architecture and data model.
  • Experience with ServiceNow integration methods, including REST and SOAP APIs.
  • Knowledge of ITIL processes and best practices.
  • Bachelor's degree in computer science, Information Technology, or a related field.
Preferred Qualifications
  • Experience with Customer Service Management and CCaaS.
  • Experience with CTI and IVR integrations.
  • Experience with Agile/Scrum methodologies.
  • Familiarity with additional ServiceNow products and modules.
  • Knowledge of cloud platforms and technologies.
About Us

We are a global leader in delivering exceptional customer experiences. Our commitment to innovation and excellence has earned us numerous awards and accolades. We believe in fostering a culture of diversity, equity, and inclusion, where all employees feel valued and empowered to succeed.

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