
ServiceNow Solution Developer
23 hours ago
Job Title: ServiceNow Solution Developer
This role involves configuring and maintaining the ServiceNow environment, developing workflows, integrating APIs, and maximizing system efficiency.
The ideal candidate will have strong problem-solving skills, analytical skills, excellent communication skills, and be able to work in a fast-paced team environment.
- Develop custom applications, workflows, and scripts on the ServiceNow platform.
- Configure and customize ServiceNow modules (e.g., Incident, Problem, Change, and Service Request Management).
- Create custom reports and dashboards for IT operations insights.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Networking, or Engineering preferred.
- At least 5 years of IT experience (help desk support in an ITIL environment).
- Strong understanding of ITIL processes and ServiceNow best practices.
- Proficiency in ServiceNow configuration, customization, scripting (JavaScript), SQL, and database concepts.
- Experience with ITOM, ServiceNow Discovery, and Agile project teams.
Key Expectations:
- Be punctual and maintain excellent client service.
- Understand client needs and deliver tailored solutions promptly.
- Exhibit eagerness to learn and accept new challenges.
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