
Operational Excellence Lead
2 days ago
We are seeking a skilled professional to support our organization's strategic and operational initiatives across the board.
This role combines business analysis, process improvement, and data insights to identify areas for improvement, inform decision-making, and monitor performance through effective reporting.
About the Role:- Analyze business data and operational processes to pinpoint trends, gaps, inefficiencies, and opportunities for enhancement.
- Support key performance indicator and service-level agreement monitoring by gathering, analyzing, and validating performance data across departments.
- Develop, manage, and maintain dashboards and reports using tools like Power BI, Excel, or Google Data Studio to visualize performance metrics and operational health.
- Obtain and document business and data requirements from stakeholders and translate them into clear action items, process flows, or technical specifications.
- Promote and implement process improvements, workflow optimizations, and simplification strategies.
- Bachelor's degree in Business, Information Systems, Industrial Engineering, or a related field.
- Minimum of 3 years of combined experience in business analysis, process improvement, or operations.
- Familiarity with automation tools like Power Automate, UiPath, or Zapier.
- Experience with process mapping tools (e.g., Lucidchart, Visio, Draw.io).
Candidates who thrive in fast-paced environments and possess a keen eye for detail are encouraged to apply. We value professionals passionate about driving growth and making a meaningful impact in our clients' businesses.
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