Operational Excellence Officer

2 days ago


Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

Select how often (in days) to receive an alert:

Title: Operational Excellence Officer (Process & Technology)

The Operational Excellence Officer (Process & Technology) is responsible for the effective management, implementation, and optimization of procurement technology solutions. This role ensures that key procurement technology platforms and tools are effectively designed & implemented, and efficiently utilized to streamline procurement processes, enhance data visibility & governance, and enable the division's key initiatives. The Officer will act as a liaison between the Procurement team and Business Technology (BT), ensuring seamless integration and user adoption of procurement technologies.

Implementation and Training

Support and drive the implementation of procurement technology solutions (new or enhancements), including requirements gathering, testing, and deployment.

Develop (with third-party resources) and deliver training programs for internal and external stakeholders on the use of procurement technology tools.

Create (with third-party resources) and maintain user documentation and training materials.

System Administration and Maintenance

Manage the functional aspects of procurement technology systems, including source-to-contract and e-procurement platforms, and supplier relationship management (SRM) tools.

Oversee system configurations, updates, and troubleshooting to ensure optimal performance.

Support monitoring of system performance and identify areas for improvement.

Data Management and Analysis

Ensure data accuracy and integrity within procurement technology systems.

Generate reports and dashboards to provide insights into procurement performance and identify trends.

Analyze procurement data to identify opportunities for process improvements.

Stakeholder Collaboration

Collaborate with BT and third-party resources to ensure seamless integration of procurement technology solutions.

Act as a liaison between the procurement team and procurement technology vendors.

Communicate effectively with internal and external stakeholders (system users) to address technology-related concerns or requirements and provide support.

Assist in the evaluation and selection of procurement technology vendors.

Assist in monitoring vendor performance and ensuring compliance with service level agreements (SLAs).

Process Improvement

Identify and recommend opportunities to improve procurement processes through the use of technology.

Lead/support process improvement initiatives and ensure alignment with best practices.

Document and update procurement technology-related processes.

Qualifications:

A graduate of a Bachelor's Degree in Engineering, Economics, Accounting, or any equivalent course.

With at least three (3) years of experience in process improvement and end-to-end technology implementation projects.

Experience in using procurement systems and tools such as Ivalua, SAP Ariba, SAP S/4HANA, Coupa, or GEP is an advantage.

Possess a good command of the English language; can communicate well with other divisions and departments, contractors, and suppliers.

Able to do in-depth cost analysis and to weigh advantages/disadvantages of given transactions.

Able to make quick, objective, and logical decisions on matters relating to the quality, quantity, price, and timing of purchases in the best interest of the company.

Must be willing to be assigned in Ortigas, Pasig (hybrid set-up).

Jollibee Foods Corporation is the hiring entity for this requisition.

#J-18808-Ljbffr

  • Pasig, National Capital Region, Philippines beBeeRisk Full time

    Job Overview:We are seeking a highly detail-oriented and analytical professional to join our Risk and Assurance function as a Risk Analyst. This role involves providing high-quality analysis, reporting, and administrative support while managing specific risk management tasks and projects.Key Responsibilities:Conduct supplier risk assessments, review data,...


  • Pasig, National Capital Region, Philippines beBeeOperational Full time

    Market Planning Operations ExpertiseRole Overview:This role is responsible for driving operational excellence and sales growth through effective sales operations planning, process automation, and data analysis. The ideal candidate will have a strong background in business operations, process improvement, and data-driven decision making.Key...


  • Pasig, National Capital Region, Philippines JRS Business Corporation Full time

    The Operational Excellence Supervisor is responsible for supporting process improvements, ensuring compliance, and helping branches and delivery teams work more efficiently. This role includes creating and delivering training, providing real-time support to operations staff, and assisting with the rollout of new policies and procedures.The supervisor also...


  • Pasig, National Capital Region, Philippines beBee Careers Full time ₱5,000,000 - ₱7,000,000

    Operations Manager PositionThis role involves supporting the Vice President and Executive Team in managing various activities and driving progress towards operational objectives.Responsibilities:Design and implement operational strategies that align with company goals.Analyze and propose process improvements to enhance efficiency.Develop and refine SOPs...


  • Pasig, National Capital Region, Philippines beBeeProcessImprovement Full time ₱250,000 - ₱500,000

    Key Responsibilities:Cross-functional process enhancement and efficiency improvement projects encompass various activities including but not limited to:Identification of operational gaps or business risksCollection and analysis of project data and figuresInitial recommendations for process improvementsCollaboration with Business Units to gather insights and...


  • Pasig, National Capital Region, Philippines beBeeManagement Full time ₱900,000 - ₱1,200,000

    Job Opportunity\r\rTeam Lead Position Overview\rThis role is a leadership opportunity for a talented individual who wants to make an impact in our organization.\rAs a Team Lead, you will be responsible for managing the day-to-day operations of your team and providing direction to direct reports. You will also assist in driving high-quality candidate care and...


  • Pasig, National Capital Region, Philippines Cybalink Solutions Full time

    Delivering Accuracy from Office to Onsite – Senior Payroll Officer / ManagerCompany Overview:Cybalink Solutions is a global outsourcing partner specializing in providing operational support to the construction, engineering, and resources industries. We seek a dynamic, detail-oriented professional to lead our payroll team and drive operational excellence....


  • Pasig, National Capital Region, Philippines Cybalink Solutions Full time

    Why You'll Love Working With UsCompetitive Salary & Annual Bonuses – Your hard work deserves great rewards.Comprehensive HMO – Full coverage for you plus 1 FREE dependent.Generous Meal Allowance – Stay fueled and focused every day.30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.Growth & Engagement – Ongoing...

  • Operations Manager

    2 hours ago


    Pasig, National Capital Region, Philippines Cybalink Solutions Full time

    Mentor Leaders and Drive Operational SuccessCompany Overview:Cybalink Solutionsis a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and...


  • Pasig, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time

    Duties and Responsibilities:Answer and monitor guest queries or complaints and provide updates to guest concerns.Manages the guest support e-mail and social media accounts in a timely and orderly manner.Responsible for the requisition of office supplies and other needs for the Operations office in the Headquarters or Head Office.Provide support on the...