Customer Service Specialist

3 weeks ago


Makati City, National Capital Region, Philippines Lean Solutions Group Full time

At Lean Solutions Group, we are seeking a highly skilled and experienced Customer Service Specialist - Healthcare Support. This role involves handling incoming and outgoing phone calls in a fast-paced call center environment. As a Customer Service Specialist, you will be responsible for multitasking, prioritizing, and managing customer inquiries with efficiency and professionalism.

We require candidates with excellent communication skills to effectively address client concerns and provide informed responses to their questions regarding billing, medical terminology, and payment processing. Your strong customer service skills, ability to work in a team, and proficiency in using computers and software applications will enable you to thrive in this role.

The ideal candidate will have prior experience in a call center setting, a high school diploma or equivalent, and the ability to articulate and interpret information both verbally and in writing. Familiarity with basic medical terminology is essential, as well as typing speed of 40+ WPM.

This position offers an estimated salary range of $45,000 - $65,000 per annum, commensurate with experience, and benefits that cater to your overall well-being.



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