Customer Service Specialist

1 day ago


Makati City, National Capital Region, Philippines Drake International Philippines Full time
Job Title: Customer Service Specialist - Retail Operations

About the Role
This is a unique opportunity to join Drake International Philippines as a Customer Service Specialist - Retail Operations. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring seamless sales operations in one of our stores.

Key Responsibilities
- Deliver outstanding customer service by understanding customers' needs and preferences.
- Provide complete and accurate product information and benefits carried by the company to our valued customers.
- Generate sales and assist in managing retail operations effectively.
- Perform administrative tasks assigned by the Store Executive.
- Participate in improvement and engagement programs implemented in the store.

Requirements
- Bachelor's Degree in any field is preferred.
- Previous experience in retail will be an advantage.
- Excellent communication and interpersonal skills are essential for this role.
- Strong customer service orientation, assertiveness, and confidence are necessary to succeed in this position.

Benefits
As a valued member of our team, you will enjoy a competitive salary of PHP 35,000 - PHP 50,000 per month, depending on your qualifications and experience. You will also have the opportunity to grow professionally and develop new skills in a dynamic work environment.

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