Customer Service Lead
7 days ago
We are seeking a highly skilled and experienced Customer Service Lead to join our team at EPS Staffing Service Group Inc.
As a key member of our customer service team, you will be responsible for overseeing the client services team and ensuring the highest level of customer satisfaction. This role requires exceptional communication skills, attention to detail, and the ability to build strong relationships with clients.
Key Responsibilities:
- Lead and mentor a team of Client Service Representatives to deliver exceptional service and ensure client satisfaction.
- Develop and manage client relationships and provide ongoing support to meet their needs and expectations.
- Handle escalated client situations and resolve issues in a timely and professional manner.
- Act as a key point of contact for high-profile clients and address their concerns and inquiries in a timely and professional manner.
- Foster a customer-centric culture within the team by ensuring that clients' expectations are exceeded.
Requirements:
- A minimum of 5 years of experience in a customer service environment is required.
- The ideal candidate must reside within or near Metro Manila.
- Ability to work during Eastern US timezone, weekends, and Philippine public holidays.
- Willingness to work on a remote setup.
- Open to a 1-year contract duration (renewal or conversion to permanent will depend on performance).
Compensation and Benefits:
The estimated salary for this position is PHP 150,000 - 200,000 per month, depending on experience and qualifications. Additional benefits include health insurance, retirement plan, and opportunities for professional growth and development.
-
Customer Service Lead
1 week ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc. Full timeEPS Staffing Service Group Inc. is seeking a seasoned Customer Service Lead to oversee the client services team and ensure exceptional customer satisfaction for our luxury retail clients.About the RoleThis key leadership position requires a minimum of 5 years of experience in a customer service environment, preferably with a luxury retail brand or...
-
Customer Service Associate
4 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeCompany OverviewTOPSERVE SERVICE SOLUTIONS, INC is a leading provider of innovative customer service solutions.
-
Customer Service Courier
2 weeks ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob DescriptionWe are looking for a reliable and experienced Customer Service Courier to join our team at TOPSERVE SERVICE SOLUTION, INC. The ideal candidate will have a strong background in customer service and be able to navigate through the city efficiently.About the JobThis is a full-time position that requires the candidate to work independently,...
-
Senior Customer Service Project Manager Lead
3 weeks ago
Makati City, National Capital Region, Philippines RecruiterPH Full timeJob OverviewWe are seeking a highly experienced Senior Customer Service Project Manager to lead our customer service team. This role involves planning, coordinating, and executing customer service projects and initiatives from initiation to completion.
-
Customer Service Team Lead
4 hours ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeLexie Staffing and Business Consulting is seeking a highly skilled Customer Service Team Lead to join our team.About UsWe are a leading staffing and business consulting firm dedicated to providing exceptional services to our clients. Our team is passionate about delivering outstanding results and building long-lasting relationships.Job SummaryThe Customer...
-
Team Lead for Customer Service
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full timeJob Title: Team Lead for Customer ServiceWe are seeking an experienced Team Lead to join our team at Compliant Business Processing Philippines Inc. in a role that will lead and direct the customer service function of freight forwarding.Salary: PHP 120,000 - PHP 180,000 per annum (dependent on experience)About the RoleThe successful candidate will report...
-
Customer Service Team Lead
1 month ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeWe are looking for highly skilled and dedicated Customer Service Team Leads who can effectively manage customer queries and complaints, process orders, and escalate issues to the appropriate teams.About Lexie Staffing and Business ConsultingLexie is a leading Recruitment Process Outsourcing company with multiple business partners within the National Capital...
-
Customer Service Supervisor
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeAbout Neksjob PhilippinesWe are a dynamic organization that values excellence and innovation in our operations. Our team is comprised of talented individuals who work together to deliver exceptional results.Job Title: Customer Service Supervisor - Team LeadWe are seeking an experienced Customer Service Supervisor - Team Lead to join our team in the...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a highly skilled Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Job Description:The Customer Service Specialist will be responsible for receiving calls from expansion partners, assisting and resolving...
-
Customer Service Representative
3 weeks ago
Mandaluyong City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. As a key member of our team, you will be responsible for providing excellent customer service, ensuring a smooth customer experience, and contributing to the growth and success of our...
-
Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at ConnectUs Marketing Solutions Inc. As a key member of our operations, you will be responsible for providing exceptional customer service to our clients in the North American market.About the RoleThis is a full-time, long-term employment opportunity with...
-
Customer Service Representative
2 months ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeJob SummaryNeksjob Corporation is seeking a Customer Service Representative to join our team. As a customer service representative, you will be responsible for answering product and service questions and suggesting information about other products and services. You will also be required to open customer accounts by recording account information and...
-
Customer Service Specialist Team Lead
3 weeks ago
Makati City, National Capital Region, Philippines Better Life Manpower Services Corp. Full timeAbout the RoleWe are seeking an exceptional Customer Service Specialist to join our team at Better Life Manpower Services Corp. This is a fantastic opportunity for individuals who are passionate about delivering outstanding customer experiences.Key ResponsibilitiesAssist customers in a professional and courteous manner, responding to inquiries and concerns...
-
BPO Customer Service Representative
1 month ago
Makati City, National Capital Region, Philippines INT MANPOWER SERVICES Full timeJob OverviewThe Outbound Telemarketer is responsible for making calls to potential customers to promote products and services, generate leads, and close sales. This role is crucial in driving business growth and revenue for INT MANPOWER SERVICES.Key Responsibilities:Make outbound calls to prospective customers to introduce products and generate...
-
Customer Support Associate
1 month ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeAbout TOPSERVE SERVICE SOLUTIONS, INCWe are a leading provider of exceptional customer service solutions. Our team is dedicated to delivering top-notch support to our clients.
-
Customer Service Ambassador
3 days ago
Makati City, National Capital Region, Philippines StackPh GDV Business Services Full timeAbout StackPh GDV Business ServicesWe are a leading provider of business solutions, dedicated to helping individuals secure their dream jobs. Our company culture is built on the principles of innovation, excellence, and customer satisfaction.Job OverviewThis role offers a unique opportunity to join our team as a Customer Service Representative, where you...
-
Customer Service Ambassador
5 days ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. This is an excellent opportunity for individuals who enjoy interacting with customers and providing top-notch service.Key Responsibilities:Attract potential customers by answering product and services questions, and suggesting information about other...
-
Customer Service Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a Customer Service Support Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC.As a key member of our customer service team, you will be responsible for handling customer inquiries and providing timely resolutions.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a...
-
Customer Service Associate
2 weeks ago
Makati City, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time**Company Overview:**Talent Outsourcing Channel (TORCH) Solutions is a leading provider of high-quality talent solutions. We are committed to delivering exceptional customer service and support to our clients. **Job Title:** Customer Support Representative**Estimated Salary:** ₱20,000 - ₱30,000 per month (depending on experience) **Job Description:**We...
-
Customer Service Representative
4 weeks ago
Makati City, National Capital Region, Philippines Charter Link Logistics Philippines, Inc. Full timeAbout the Role: We are seeking a skilled Customer Service Representative to join our team at Charter Link Logistics Philippines, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Handle incoming calls, emails, and chats from...