Customer Service Operations Specialist
1 week ago
Neksjob Corporation Overview
">We are a leading company in the media and entertainment industry, dedicated to delivering exceptional customer experiences.
">Job Summary
">We are seeking a highly skilled Customer Service Operations Specialist to join our dynamic team. The ideal candidate will have excellent communication skills, empathy, and problem-solving abilities to provide top-notch support for our customers.
">About the Role
">As a Customer Service Operations Specialist, you will be the primary point of contact for our customers, providing prompt and effective solutions for their queries related to our media content, streaming services, and entertainment products.
">You will demonstrate a deep understanding of our products and services, communicating complex information in a clear and concise manner. Your excellent listening skills and patience will enable you to empathize with customers, resolving their issues efficiently.
">To ensure seamless interactions, you will accurately log all customer communications in our customer management system. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
">Key Responsibilities
">- ">
- Provide exceptional customer service via phone, email, or chat, addressing customer inquiries and concerns in a professional and timely manner.">
- Analyze customer feedback, identifying areas for improvement and contributing to process enhancements.">
- Maintain accurate records of customer interactions, ensuring compliance with data protection regulations.">
- Collaborate with cross-functional teams to resolve complex customer issues, leveraging knowledge of our products and services.">
Requirements
">We are looking for a highly motivated and organized individual with:
">- ">
- A bachelor's degree in a relevant field (e.g., business administration, marketing, or communications).">
- Proven experience in customer-facing roles, preferably in the media or entertainment industry.">
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.">
- Strong analytical and problem-solving skills, with the ability to navigate complex customer issues.">
- Proficiency in using CRM software and Microsoft Office applications.">
What We Offer
">In return for your expertise, we offer a competitive salary of $65,000 - $85,000 per year, depending on your level of experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
">About Neksjob Corporation
">Neksjob Corporation is a forward-thinking company that prioritizes innovation, creativity, and customer satisfaction. We foster a collaborative and inclusive work environment, where our employees feel valued and empowered to excel in their roles.
">Contact Information
-
Customer Service Operations Specialist
6 days ago
Makati City, National Capital Region, Philippines J-K Network Services Full timeJob OverviewJ-K Network Services is a dynamic company seeking an exceptional CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team. As a Customer Service Operations Specialist, you will play a crucial role in delivering top-notch customer experiences while ensuring seamless operational execution.In this pivotal position, you will be responsible for...
-
Customer Service Specialist
10 hours ago
Makati City, National Capital Region, Philippines Drake International Philippines Full timeJob Title: Customer Service Specialist - Retail OperationsAbout the RoleThis is a unique opportunity to join Drake International Philippines as a Customer Service Specialist - Retail Operations. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring seamless sales operations in one of our...
-
Multidisciplinary Operations Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Topserve Service Solutions Inc. Full timeJob SummaryWe are seeking a highly skilled and physically fit Multidisciplinary Operations Specialist to join our team at Topserve Service Solutions Inc. This individual will be responsible for performing a variety of tasks related to building maintenance, electric and water reading, and meter reading.Key Responsibilities:Perform regular preventive...
-
Customer Service Support Specialist
3 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a Customer Service Support Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC.As a key member of our customer service team, you will be responsible for handling customer inquiries and providing timely resolutions.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a...
-
Insurance Operations Specialist
1 month ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob Summary:At TOPSERVE SERVICE SOLUTIONS, INC, we are seeking a highly skilled Insurance Operations Specialist to join our team. The successful candidate will be responsible for various duties, including sales of insurance and membership, handling phone inquiries, and providing excellent customer service.Key Responsibilities:Sales of insurance and...
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeWe are seeking a highly skilled Customer Service Specialist to join our team at TOPSERVE SERVICE SOLUTIONS, INC. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Job Description:The Customer Service Specialist will be responsible for receiving calls from expansion partners, assisting and resolving...
-
Customer Service Specialist
4 weeks ago
Makati City, National Capital Region, Philippines EPS Staffing Service Group, Inc Full time**About the Role**EPS Staffing Service Group, Inc. is seeking a highly skilled Customer Service Executive to join their team. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and experience working with luxury brands.**Key Responsibilities:*** Provide exceptional customer service to retail...
-
Customer Service Specialists
3 weeks ago
Makati City, National Capital Region, Philippines Neksjob Full timeAbout the JobAt Neksjob, we are seeking highly skilled and motivated Customer Service Specialists to join our team. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and ensuring that customers' requests are managed in an appropriate and timely manner.ResponsibilitiesThe day-to-day tasks of this job...
-
Customer Service Specialist
1 month ago
Makati City, National Capital Region, Philippines LeadAdvisors Full timeWe are seeking a highly motivated Customer Service Specialist to join our team at LeadAdvisors. In this role, you will be interacting with clients from around the USA, providing assistance with unresolved Tax or Credit Cards. As a customer service specialist, you will be responsible for answering calls, qualifying clients, and collecting basic information....
-
Customer Success Operations Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Industrial Support Full timeJob DescriptionWe are seeking a highly skilled CUSTOMER SUCCESS OPERATIONS SPECIALIST to join our team at Industrial Support.About UsIndustrial Support is a leading organization dedicated to delivering exceptional customer success experiences. Our team is passionate about empowering our clients to achieve their goals through strategic support and...
-
Customer Service Specialist
1 month ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeAbout the Role:We are seeking a skilled Customer Service Specialist to join our team at Neksjob Corporation. In this role, you will be responsible for attracting potential customers by answering product and service questions, and suggesting information about other products and services. Additionally, you will be required to open customer accounts by...
-
Customer Service and Support Specialist
6 days ago
Makati City, National Capital Region, Philippines VCC Link Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at VCC Link Inc. as a full-time Customer Service and Support Specialist. This is an exciting opportunity for individuals with a passion for delivering exceptional customer experiences.
-
Customer Service Ambassador
6 days ago
Makati City, National Capital Region, Philippines NSDMM MANAGEMENT SERVICES INC Full timeAbout NSDMM Management Services Inc.We are a reputable management services provider seeking a skilled Concierge Specialist to join our team. If you have excellent communication and interpersonal skills, with at least one year of experience in Front Desk or Customer Service, we want to hear from you!Job OverviewThis is an exciting opportunity to work in a...
-
Customer Service Representative
1 week ago
Makati City, National Capital Region, Philippines Lean Solutions Group Full timeJob Title: Customer Service Representative - Telecommunications SpecialistAt Lean Solutions Group, we are seeking a skilled Customer Service Representative - Telecommunications Specialist to join our team. As a key member of our call center operations, you will be responsible for providing exceptional customer service and support to clients in a high-traffic...
-
Healthcare Customer Service Specialist
4 days ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeJob Title: Healthcare Customer Service SpecialistWe are seeking a highly skilled and compassionate Healthcare Customer Service Specialist to join our team at Neksjob Corporation.Company Overview: As a customer-facing representative, you will be the primary point of contact for our clients, providing exceptional service and support to ensure their needs are...
-
Transportation Operations Specialist
3 weeks ago
Quezon City, National Capital Region, Philippines Star Paper Corporation Full timeJob Title: Transportation Operations Specialist Description:At Star Paper Corporation, we are seeking a highly skilled and organized Transportation Operations Specialist to join our team. This role is responsible for maintaining and adhering to company guidelines, ensuring timely delivery of customer orders, and providing exceptional customer...
-
Customer Service Liaison Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob Title: Customer Service Liaison SpecialistAbout Neksjob: A dynamic company dedicated to delivering exceptional customer experiences.Salary Range: $35,000 - $45,000 per annum, based on experience and qualifications.Job Description: We are seeking a highly skilled Customer Service Liaison Specialist to join our team at the Rockwell site. As a key member of...
-
Customer Service Support Specialist
3 weeks ago
Makati City, National Capital Region, Philippines Steer Minds Co. Full timeJob SummaryWe are seeking a highly skilled Customer Service Support Specialist to join our team at Steer Minds Co.
-
Service Operations Specialist
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Gainstrong Careers Full timeGainstrong CareersJob Title: Service Operations Specialist
-
Customer Service Specialist
1 month ago
Makati City, National Capital Region, Philippines Neksjob Philippines Full timeWe are seeking a skilled Customer Service Specialist to join our team at Neksjob Philippines.As a key member of our contact center, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.To be successful in this role, you will need to possess excellent communication and interpersonal skills, as...