Customer Support Associate

1 week ago


Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time $60,000 - $75,000
Job Title: Customer Support Associate

We are seeking a skilled customer support professional to deliver exceptional service to our clients.

This role is pivotal in ensuring seamless onboarding, resolving inquiries with speed and empathy, and continuously improving client experiences through collaboration and problem-solving.

Responsibilities
  • Troubleshoot issues related to business incorporation, accounting, and more, escalating to internal teams when needed
  • Work closely with Sales, Compliance, Corporate Secretary, Accounting and Tech teams to ensure seamless service

The ideal candidate will have:

  • Great communication: Outstanding English (written and spoken)
  • Tech-Savvy: Experience with Zendesk, Aircall, Slack, and Gmail is a strong plus
  • Customer-First Mindset: 4+ years in customer support (fintech, SaaS, or professional services preferred)


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