Technical Support Associate

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱3,000 - ₱4,500

Job Title

\

We are seeking a highly skilled professional to join our customer support team. The ideal candidate will be responsible for providing exceptional support to our clients via various channels, including chat, email, and ticketing systems.

This is a challenging role that requires strong problem-solving skills, a calm approach under pressure, and the ability to work in a fast-paced environment.

About the Role

\
  • Respond to customer inquiries across multiple channels
  • Troubleshoot and resolve technical or account-related issues
  • Use translation tools effectively to support non-English speaking users
  • Provide clear instructions and solutions in a friendly, patient, and professional manner
  • Escalate complex issues to the appropriate technical teams when needed
  • Accurately log customer interactions and feedback for quality and improvement
  • Collaborate with teammates across time zones to maintain seamless 24/7 support

Requirements

\
  • At least 1 year of experience in customer or technical support (remote or on-site)
  • Fluent in English (written and verbal); additional languages are a plus
  • Willing and available to work in rotating shifts, including overnight, weekends, and holidays
  • Confident using and switching between support systems and translation functionalities
  • Strong problem-solving skills and a calm approach under pressure
  • Reliable internet connection and a distraction-free work environment

Preferred Qualifications

\
  • Experience in tech or SaaS customer support
  • Familiarity with tools like Zendesk, Intercom, or Freshdesk
  • Previous remote work experience in a 24/7 support structure

What We Offer

\
  • Competitive compensation
  • Supportive and collaborative team culture
  • Training and career development opportunities
  • Opportunity to work with a modern tech stack and innovative products

  • Remote Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱3,000,000 - ₱6,000,000

    IT Support SpecialistThe primary objective of this role is to provide exceptional technical support to internal stakeholders. As the first point of contact for all technology-related issues, you will be responsible for troubleshooting, resolving, or escalating problems in a timely and professional manner.This position requires strong analytical and...

  • IT Associate

    7 days ago

    Hagonoy, Central Luzon, Philippines Ingcoph Traders Inc. Full time ₱192,000 - ₱204,000 per year

    Job Title: IT Associate / Technical SupportJob Summary:We are looking for a dedicated IT Associate / Technical Support who will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role requires someone who is residing near Balagtas, Bulacan and is willing to undergo a 1-week...

  • Virtual Support Associate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeAdministrative Full time ₱100,000 - ₱120,000

    Job Title: Virtual Support AssociateWe are seeking a highly organized and reliable individual to support our leadership teams as a Virtual Support Associate.The ideal candidate will have excellent English communication skills, be highly organized and reliable, have a strong work ethic, and pay close attention to detail.Responsibilities:Perform administrative...

  • Sales and Technical Advocate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱25,000 - ₱35,000

    Sales & Technical Support Associate Role Summary:">This is a mid-senior level position requiring strong technical support skills and sales acumen. As a Sales & Technical Support Associate, you will be responsible for delivering exceptional customer experiences through expert technical guidance and support.">About the Job:">We are seeking a highly skilled and...

  • Customer Support Associate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time $60,000 - $75,000

    Job Title: Customer Support AssociateWe are seeking a skilled customer support professional to deliver exceptional service to our clients.This role is pivotal in ensuring seamless onboarding, resolving inquiries with speed and empathy, and continuously improving client experiences through collaboration and problem-solving.ResponsibilitiesTroubleshoot issues...

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSupport Full time $40,000 - $50,000

    Job DescriptionThe role of Technical Support Consultant involves providing exceptional technical support to clients via various communication channels.Provide timely and effective solutions to technical inquiries of varying complexityGather data to ensure thorough resolution of complex issuesMaintain knowledge of client products and servicesCommunicate with...

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeMechanical Full time ₱220,000 - ₱472,000

    Customer Service Delivery Expertise:Technical Support RepresentativeOur Technical Support Representatives are the primary interface for our customers' hardware and software technical assistance.The role requires synthesizing both internal and external feedback and turning it into actionable items, working with the corrective actions, supporting teams and...

  • Market Support Associate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeMarketSupport Full time $40,000 - $60,000

    Job Title: Market Support AssociateAbout the RoleThis is a key support position within our insurance broking team, providing administrative and client service expertise to ensure seamless day-to-day operations and high-quality client outcomes.Main Responsibilities:Collaborate with account managers in servicing SME commercial clients and domestic insurance...

  • Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱450,000 - ₱750,000

    Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will be working closely with our partners to provide high-quality support and resolve product issues.

  • Technical Support Advocate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time $42,000 - $66,000

    Job DescriptionOur organization is looking for a skilled and experienced Technical Support Specialist to join our team. In this role, you will provide technical assistance and support to customers, partners, and colleagues in a fast-paced environment.As a Technical Support Specialist, you will be responsible for troubleshooting technical issues, providing...