IT Associate

Job Title: IT Associate / Technical Support

Job Summary:

We are looking for a dedicated IT Associate / Technical Support who will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role requires someone who is residing near Balagtas, Bulacan and is willing to undergo a 1-week training at the Head Office in South Caloocan (with allowance) before deployment.

Key Responsibilities:

• Provide technical support and assistance to end-users regarding hardware, software, and network concerns.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Troubleshoot and resolve system errors, connectivity problems, and application issues.
• Assist in maintaining company servers, databases, and IT infrastructure.
• Ensure data security, backup, and recovery procedures are followed.
• Document IT processes, incidents, and resolutions for future reference.
• Coordinate with the IT team at the head office for system updates and technical guidance.
• Provide on-site support to employees to ensure smooth day-to-day IT operations.

Qualifications:

• Bachelor's Degree or Associate Degree in Information Technology, Computer Science, or related field (undergraduates with relevant experience may apply).
• With experience in IT support, troubleshooting, or technical assistance is an advantage.
• Knowledgeable in Windows OS, MS Office, basic networking, and hardware repair.
• Strong problem-solving and communication skills.
• Residing near Balagtas, Bulacan.
• Willing to attend 1-week training at the Head Office in South Caloocan (with allowance provided).
• Can start immediately.

Job Type: Full-time

Pay: Php16, Php17,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person