Workforce Operations Director
3 days ago
The Workforce Services Manager is a critical role within the Neksjob Corporation, responsible for overseeing the workforce management function. This position involves managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure successful contract delivery.
About the Role:
- Manage the workforce management cost structure and budget to achieve financial goals.
- Support Command Center leads in sales and proposal responses, developing sales materials, quotes, demos, and tours.
- Pursue opportunities to expand service offerings into additional contracts.
- Ensure successful contract delivery and meet service-level agreements across all functions.
Key Responsibilities:
- Develop and implement strategies for cost reduction and operational efficiency improvements.
- Lead the industrialization of Best-in-Class Services across all contracts.
- Provide direction on cost-to-serve initiatives and operational maturity enhancements.
- Foster innovation and continuous improvement across all groups.
- Responsible for resource development and growth within the teams under their management.
Requirements:
- Bachelor's degree.
- 8-12 years of experience in Workforce Management, with a strong understanding of operational processes and performance metrics.
- At least 5 years of leadership experience, including team management and development.
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Workforce Services Director
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeWe are looking for an experienced Workforce Services Director to join our team. In this role, you will lead industrialization of Best-in-Class Services across all contracts and develop strategies for increasing automation, standardization, and offshoring within WFM AP and QA.Key Responsibilities:Develop and implement strategies for increasing automation,...
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Workforce Management Director
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob Description:Neksjob Philippines is seeking a Workforce Management Director to lead our Workforce Services team. This role involves overseeing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure the successful delivery of all contracts and service-level agreements (SLAs).Key...
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Mandaluyong City, National Capital Region, Philippines TOA Global Full timeWorkforce and Capacity Management Director Job Description:We are looking for a seasoned professional to join our team as a Workforce and Capacity Management Director. As a key member of our leadership team, you will be responsible for developing and implementing workforce and capacity strategies that drive operational excellence and alignment with business...
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Workforce Operations Director
6 days ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are seeking a talented Workforce Services Manager to oversee our Workforce Management, AP, and Quality Assurance teams. As the ideal candidate, you will possess excellent leadership skills, with a proven track record in managing budgets, supporting sales efforts, and expanding services into new contracts.Key Responsibilities:Manage...
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Capacity and Workforce Development Director
4 days ago
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Workforce Optimization and Capacity Director
4 days ago
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Workforce Management Director
3 days ago
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Workforce Services Director
1 day ago
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Training Director for Call Center Operations
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Strategic Workforce Manager
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Workforce Management and Capacity Lead
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Workforce Analyst
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Workforce Optimization Specialist
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Financial Operations Director
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Workforce Analyst
3 days ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeOn-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals....
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Operations Director
4 days ago
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Director-Operations RCM
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Workforce Services Manager
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