Workforce Analyst

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

The Workforce Real-Time Analyst is responsible for monitoring real-time operations and taking necessary actions to ensure service level agreements (SLA) are achieved. This position will work closely with the Workforce Management team, Service Delivery team, and other departments to optimize productivity, efficiency, and customer satisfaction. Additionally,...

About UsJK Network Services is a trusted IT consulting company that provides application design services. We are seeking a highly skilled Workforce Analyst to join our team in Antipolo, Rizal. As a Workforce Analyst, you will play a critical role in optimizing our workforce by collecting, reviewing, analyzing, and interpreting relevant data. This information...

Eteam Workforce Private Corporation seeks a skilled Business System Analyst to join its team. The successful candidate will be responsible for performing impact, risk and gap analysis in the banking sector.The ideal candidate should have proficient analytical skills and excellent communication skills. They must also be able to document requirements...

COMPANY PROFILE: A trusted company the provides IT consulting on application designsPosition: Workforce Analyst Company Industry: BPO / Consulting CompanyWork Location: Antipolo, RizalWork Schedule: Morning ShiftSalary: Php 30,000 -Php 38,000 grossWork Set Up: OnsiteJOB REQUIREMENTS:Bachelor's degree any related field.At least 3 years' experience in the...

We are committed to delivering best-in-class payment technology and software solutions. As a Workforce Management Analyst, you will contribute to this mission by optimizing our call center operations.Main ObjectivesYou will assist with the administration of the call center phone system, maintaining user records and monitoring real-time call volumes.You will...

Job Description:We are seeking a skilled and detail-oriented Workforce Management (WFM) Planning Analyst to join our team. This role requires flexibility in scheduling and on-site work. The successful candidate will be responsible for ensuring effective workforce planning, scheduling, and real-time management to support business objectives.Key...

Job DescriptionThe Birches Group LLC is seeking a highly skilled Global Workforce Insights Analyst to join their team. This role will conduct research and maintain a comprehensive database on key developments in workforce management, including recognition and rewards, pay equity, transparency, Diversity, Equity and Inclusion (DEI), virtual work, and emerging...

Job Overview:The Manpower Core Group Inc. is seeking a highly skilled Deputy Manager to join our team. This role involves overseeing key aspects of workforce management, including planning, reporting, and Management Information Systems (MIS) to support data-driven decision-making.Key Responsibilities:Analyzing workforce data to develop effective staffing...

About the RoleThe Workforce Real-Time Analyst position involves monitoring real-time operations to ensure service level agreements (SLAs) are achieved. This role requires close collaboration with various teams, including the Workforce Management team, Service Delivery team, and other departments.Your key responsibilities will include:Monitoring real-time...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

Job OverviewEteam Workforce Private Corporation is seeking a highly skilled Business Systems Analyst to join our team. This role requires strong analytical skills and the ability to understand business processes.

Job Description:We are seeking a Workforce Team Lead to join our team at Manpower Core Group Inc. As a key member of our workforce management team, you will be responsible for supervising and monitoring RMG Analysts through coaching and feedback.The ideal candidate will have strong leadership skills and the ability to communicate effectively with internal...

The Workforce Real-Time Analyst plays a vital role in ensuring the seamless delivery of services by monitoring real-time operations and taking necessary actions to achieve service level agreements (SLAs). This position requires close collaboration with the Workforce Management team, Service Delivery team, and other departments to optimize productivity,...

About Neksjob PhilippinesWe are seeking a highly skilled Workforce Management (WFM) Planning Analyst to join our team. As a WFM Planning Analyst, you will play a critical role in monitoring and optimizing workforce performance to ensure that staffing levels align with operational needs.Key Responsibilities:Analyze and manage workforce data to forecast...

**Company Overview**TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we...

We are looking for a talented Workforce Real-Time Analyst to join our team at SupportNinja. In this role, you will be responsible for monitoring real-time operations and taking necessary actions to achieve service level agreements (SLAs). You will work closely with the Workforce Management team, Service Delivery team, and other departments to optimize...

We are seeking a highly skilled Workforce Real-Time Analyst to join our team at SupportNinja. As a Workforce Real-Time Analyst, you will play a critical role in ensuring the delivery of exceptional services to our customers. Your primary responsibility will be to monitor real-time operations and take necessary actions to achieve service level agreements...

Key skillsWorkforce ManagementReal Time AnalystManagementJob title: Workforce Management Real-Time AnalystWork setup: Onsite in AlabangWork Schedule: ShiftingSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Real Time Analyst to join our team. The ideal candidate will play a crucial role in optimizing data management and...

Job OverviewWe are seeking a highly skilled Customer Support Analyst to join our Eteam Private Workforce team. The successful candidate will be responsible for providing exceptional support to our clients, utilizing their excellent communication skills and technical knowledge in customer support and financial services.