Workforce Management and Capacity Lead

Workforce & Capacity Management DirectorJob Summary:We are seeking an experienced and visionary Workforce & Capacity Management Director to lead and optimize our workforce and capacity strategies, ensuring operational excellence and alignment with business objectives.About the Role:Strategic Workforce Planning: Develop and implement workforce and capacity...

Capacity and Workforce Development Director Job Description:We are seeking an experienced and visionary leader to join our team as a Capacity and Workforce Development Director. As a key member of our leadership team, you will be responsible for developing and implementing workforce and capacity strategies that drive operational excellence and alignment with...

The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.RESPONSIBILITIES: - Manage the cost structure and budget for the WFM, AP, and QA functions. - Support Command Center leads in sales and RFP...

Job Title: Workforce Services Senior Manager --- ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE ------OVERALL PURPOSE:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless...

Project Shift Schedule: Mid Shift Project Rest Days: Weekends Off Location: MandaluyongJob Summary:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.Responsibilities: - Manage the cost structure...

The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.RESPONSIBILITIES: - Manage the cost structure and budget for the WFM, AP, and QA functions. - Support Command Center leads in sales and RFP...

About the RoleWe are looking for a talented Capacity Planner to lead our workforce planning efforts. The ideal candidate will have experience in resource planning, forecasting, and data analysis, as well as excellent problem-solving and communication skills.You will be responsible for developing and maintaining capacity planning models, evaluating potential...

About the TeamWe are a dynamic team that values innovation, collaboration, and continuous learning. As a Team Lead for Workforce Management, you will play a key role in driving business results and shaping the future of our organization.Our team is dedicated to delivering exceptional customer experiences, and we are committed to creating a culture of...

Job Title: Workforce Services Senior Manager --- ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE ------OVERALL PURPOSE:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless...

Workforce and Capacity Management Director Job Description:We are looking for a seasoned professional to join our team as a Workforce and Capacity Management Director. As a key member of our leadership team, you will be responsible for developing and implementing workforce and capacity strategies that drive operational excellence and alignment with business...

About the RoleRethink the future of global financial services with us at Remitly, Inc. We are reimagining how people send money around the world and need a talented Workforce Management Expert to help drive our success.This exciting opportunity allows you to bring your expertise in workforce optimization, forecasting, and capacity planning to a dynamic and...

UnifyCX Quezon City, National Capital Region, PhilippinesCapacity PlannerAs the Capacity Planner, you will play a critical role in workforce planning and forecasting, ensuring optimal staffing levels to meet business needs. You will accurately forecast short- and long-term workforce requirements, manage and analyze data sets, and align resources within...

JOB REQUIREMENTS:*Bachelors Degree holder*Has at least 6 years of working experience in a leadership role*Has at least 10 years of working experience in Workforce Management.*Amenable to work on site.*Can start as soon as possible is an advantageJOB RESPONSIBILITIES:*Oversight of the Workforce Management budget and cost structure*Assist the Command Center...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

Job DescriptionWorkforce Management ExecutiveCebu CityRoles & Responsibilities- Should be capable of handling client escalations.- Preparing monthly reports for individual accounts.- Validate production and non-production hiring and/or internal movements.- Analysis of scheduling outputs and recommend changes whenever necessary.- Coordinate with internal and...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

JOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...

Work Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving...

At Eteam Workforce Private Corp., we are seeking a skilled API Technical Lead to support the design, development, deployment, and maintenance of our APIs.Key ResponsibilitiesCollaborate with development teams to design and develop RESTful APIs using appropriate technologies and frameworks.Evaluate APIs for security, scalability, and maintainability.Develop...