
Scheduling Coordinator
6 hours ago
Healthcare Professional Opportunity
About the Role:
We are seeking a skilled and organized individual to manage clinician and client schedules, facilitate care coordination, and oversee administrative tasks.
Key Responsibilities:
- Scheduling Management:
- Develop and maintain accurate schedules for clinicians and clients
- Ensure appropriate client-to-clinician ratios
- Act as the primary point of contact for scheduling inquiries from clients and staff
- Coordinate care across multiple disciplines
- Arrange substitute clinicians when needed to ensure uninterrupted services
- Respond to incoming calls and inquiries with professionalism and urgency
- Maintain consistent and clear communication via phone and email with families and staff
- Maintain and audit client records for accuracy and compliance
- Ensure timely documentation and updates in relevant systems
- Verify insurance benefits and monitor ongoing eligibility
- Track changes in coverage and authorization status
- Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking
Requirements:
- Proven experience in scheduling, administrative support, or healthcare coordination
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel)
- Prior experience in a healthcare or therapy-based setting is an asset
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