
Scheduling Coordinator
3 hours ago
We are seeking a thoughtful and collaborative Coordinating Specialist to assist in scheduling client needs with care providers. The ideal candidate will ensure that client requirements are met by matching them with suitable providers who possess the necessary personal and professional qualities.
Main Responsibilities:- Coordinate and manage client and care provider schedules using internal scheduling software.
- Analyze care requirements, provider skills, preferences, and availability to make informed decisions about optimal matches.
- Engage with care professionals and clients to confirm or adjust assignments as needed.
- Participate in daily team meetings to discuss scheduling gaps and optimize processes for improved efficiency.
- Utilize internal tools (e.g., scheduling systems, MS Teams) to track and communicate schedule changes effectively.
- Make outbound calls to care professionals to confirm assignments, coordinate shift details, or offer additional work opportunities.
- Prior experience in scheduling, coordination, or care management is preferred, particularly in healthcare settings.
- Excellent verbal and written communication skills are essential for success in this role.
- Strong multitasking, organizational, and critical thinking abilities are required to handle multiple tasks and priorities.
- Candidates should be comfortable making outbound calls and coordinating in real-time environments.
- Proficiency in—or willingness to learn—multiple software platforms (training provided) is necessary for effective task completion.
- Strong fluency in spoken and written English is mandatory for successful communication with clients and care providers.
The successful candidate will be a collaborative team player who values structure, thrives in predictable workflows, and demonstrates attention to detail while communicating with clarity, empathy, and professionalism.
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