Building Client Relationships Manager

7 days ago

Sorsogon, Bicol, Philippines beBeeCustomerSuccess Full time ₱720,000 - ₱960,000
Unlock Business Potential with Our Virtual Assistance Services

We're seeking a seasoned Client Relationship Expert to join our team. In this dynamic role, you'll be responsible for forging and maintaining strong connections with clients and their assistants. Your primary objective will be to ensure client satisfaction and success through our products and services.

Key Responsibilities:
  • Strategic Relationship Building: Develop and maintain long-term relationships with clients and their teams.
  • Account Performance Management: Review client accounts and performance metrics to identify opportunities for growth.
  • Onboarding and Support: Facilitate the onboarding process for new customers, providing comprehensive support throughout their journey.
Measuring Success:
  • Client Retention: Maintain and improve client continuity and satisfaction.
  • Revenue Growth: Drive revenue from existing accounts through strategic upselling and expansion.
  • Client Satisfaction: Achieve and maintain high levels of positive client feedback.

As our ideal candidate, you'll possess excellent communication skills and the ability to adapt to changing client needs in a fast-paced environment. With a proven track record in account management and relationship building, you'll thrive in this role and help drive business success.

Requirements:
  • Proven Experience: Demonstrate a minimum of 3 years of experience in account management, relationship management, or a related field.
  • Relationship Skills: Proven ability to foster and manage complex relationships with US-based B2B clients.
  • Executive Communication: Possess excellent executive-level communication skills.

Our ideal candidate is a strategic thinker who can identify opportunities for service expansion and adapt to changing client needs.

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