Remote Client Relationship Specialist

2 days ago

Lipa City, Calabarzon, Philippines beBeeClientRelationship Full time $1,000 - $1,600
Remote Client Relationship Specialist

We're seeking a seasoned remote client relationship specialist to lead in handling incoming leads, guiding them through the early stages, and building strong, lasting relationships.

This is a critical, client-facing role that requires exceptional communication skills, professionalism, and intelligence. As the first impression of our company to potential clients, you will be an ongoing point of contact once they partner with us.

Key Responsibilities:

  • Conduct structured discovery calls with inbound leads to understand their hiring needs.
  • Present our services confidently, ask the right questions, and tailor solutions accordingly.
  • Guide clients through every step: from calibration to candidate shortlisting and onboarding.
  • Maintain communication during the sourcing phase and manage follow-ups after candidate presentations.
  • Become the primary account manager once roles are closed, owning client satisfaction and retention.
  • Proactively identify upsell and expansion opportunities across existing accounts.
  • Handle administrative tasks including NDAs, contracts, and service agreements.

Requirements:

Essential Skills and Qualifications

To succeed in this role, you'll need:

  • Fluent English - both written and spoken.
  • Exceptional communication skills - structured, confident, and personable.
  • Professional presence - calm under pressure, clear, and trustworthy.
  • University degree - preferably in business, marketing, or a related field.
  • Tech-savvy and business-oriented - able to quickly grasp different industries and roles.
  • Empathetic sales approach - persuasive without being pushy.

Preferred Experience:

  • At least 1-2 years of previous experience in staffing, recruitment, or outsourcing, preferably in a client-facing role.
  • Skilled in conducting discovery/introduction calls and managing client accounts.
  • Proven success in managing the full client journey - from initial lead to long-term care.
  • Ability to nurture B2B relationships and drive client satisfaction over time.

Additional Considerations:

While not required, experience with international clients in various regions and familiarity with remote hiring models would be beneficial.

How We Work

Our engagement model involves working as a full-time, independent contractor, primarily based remotely, but requiring occasional flexibility to accommodate client calls.

For your application, please provide a 2-5 minute video introduction where you walk us through your relevant experience, share how you approach discovery calls, and explain your motivation for joining our team.

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