Technical Customer Support Specialist
22 hours ago
Are you looking for a role where your problem-solving skills and passion for customer service can shine?
Job SummaryThis is an opportunity to work in a dynamic environment, helping customers with technical issues and exceeding their expectations.
Key Skills- Excellent written and verbal communication skills, with strong English language abilities (at least C1)
- 1 year of professional experience in customer service or an equivalent role
- Supporting customers via various channels, including email, chat, and phone
- Passion for delivering exceptional customer experiences and comprehensive issue resolution
- Effective communication and adaptability when working with diverse audiences
- Self-motivation and ability to manage time effectively in fast-paced environments
- Attention to detail and pattern recognition
- Collaboration and teamwork with shared expertise and feedback
- Solution-driven approach, prioritizing customer needs
- Familiarity with Office 360
- Experience with Zendesk, ServiceDesk, or Freshdesk
- Typing speed of at least 40 WPM while chatting with customers
- Interest in e-commerce and potential previous experience leading clients
Our organization prioritizes employee safety and well-being, ensuring continuous employment opportunities.
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