Workforce Operations Manager

Role Description:The Workforce Supervisor at eClerx Philippines, Inc. will be responsible for overseeing the day-to-day activities of the Workforce Management team. This includes providing excellent service, preparing and maintaining reports, plans, and recommendations for Operations, and developing strategies based on company policies to ensure success and...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

Workforce Management Operations LeadShopee is a leading global consumer internet company. Our mission is to better the lives of individuals and businesses in our region with financial services through technology.About the Role:Collaborate closely with the WFM Head to drive projects and standard operating procedures forwardOversee workforce management,...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

Our company provides world-class outsourcing solutions across various industries, enabling businesses to operate efficiently and with agility.The Workforce Optimization Manager is responsible for creating and executing workforce strategies to maximize productivity and resource utilization across multiple global sites. This role demands a strategic thinker...

About This RoleWe are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. As a Workforce Analyst, you will play a critical role in developing and implementing strategic workforce management approaches that drive excellence in service delivery.Key Responsibilities:Analyze workforce trends and projections to develop plans aligning with...

Job Overview:As a workforce manager at ESOL IT Services Inc., you will be responsible for leading our contact center team. Your primary goal will be to optimize workforce operations and drive continuous improvement while maintaining high levels of customer satisfaction.Responsibilities:The successful candidate will have a proven track record of managing...

About the RoleThe Workforce Assistant Manager is responsible for overseeing and developing a workforce management team that creates efficient schedules to handle workload and effectively manages real-time operations, communicating performance results.Key responsibilities include leading, developing, and coaching a team of workforce analysts and schedulers,...

YONDU INC. is seeking a skilled Workforce Resource Manager to optimize the efficiency and productivity of the technology workforce.About the Role:This role involves workforce planning, resource allocation, and performance analysis to ensure that technology efforts/projects are executed with precision and in alignment with organizational...

Shift: Shifting ScheduleSalary: 35K Max RateTarget Start Date: ASAPRequirements/Required Skills:Extensive knowledge and experience in Workforce Management (WFM)Job Description:The WFM Supervisor is responsible for overseeing all operational support aspects of the contact center, including staffing, scheduling, forecasting systems, and policies. You will...

Job SummaryWe are seeking a highly skilled Healthcare Workforce Manager Lead to join our team at GGIS Services. This is an excellent opportunity for an experienced professional to lead our workforce management efforts in the healthcare sector.The successful candidate will be responsible for managing daily operations, developing strategies to improve...

Job Summary:We are seeking an experienced LOA Benefits Admin to support our workforce management team at E-team Workforce Private Corporation. The successful candidate will be responsible for processing LOA requests, providing guidance to employees, and maintaining accurate records of employee leave balances and statuses.Key Responsibilities:Process LOA...

Job Overview:eClerx Philippines, Inc. is a leading provider of business process outsourcing solutions. We are currently seeking a qualified Workforce Supervisor to join our team. In this role, you will be responsible for managing the day-to-day activities of the Workforce Management team. Your primary objective will be to provide excellent service while...

Job Description:As a Workforce Management Capacity Strategist at Optum, you will play a crucial role in shaping the future of our workforce management capabilities. Your primary focus will be on analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale our evolving workforce with short and long-range plans.Collaborating...

About the Role:We are seeking an experienced workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will play a critical role in driving business success through effective workforce management. Your primary responsibilities will include:Key Responsibilities:Manage a team of workforce analysts...

We are Seeking a highly motivated and experienced Workforce Management to join our team.Job Description/ Responsibilities-Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.-Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of...

OverviewCapital One Philippines Support Services Corp. is a dynamic organization seeking an experienced Sr. Process Specialist, Workforce Management Skilling and Access Support. The ideal candidate will have a strong analytical background, with excellent communication skills and the ability to lead cross-functional teams.This role involves managing the...

We are Seeking a highly motivated and experienced Workforce Management to join our team.Job Description/ Responsibilities-Acts as 1st level of escalation of Intraday Analysts in terms of misses in SL or challenges with Operations in executing real time action plans.-Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of...

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...